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Senior Network Infrastructure Technician (L3) - Cruise Ship Operations

Job

Connection

Jacksonville, FL (In Person)

Full-Time

Posted 4 days ago (Updated 2 days ago) • Actively hiring

Expires 7/26/2026

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Job Description

Job Description Help for Job Description. Opens a new window. Senior Network Infrastructure Technician (L3) - Cruise Ship Operations Be part of the team that drives our company forward, transforming ideas into real-world tools and platforms that support the business and spur innovation. Remote, FL
CONNECTION
At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. Back in 1982, we started out with two employees and a phone line. Today, Connection is a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose. We'd love for you to join us and make your mark on the future of technology.
https:
//www.connection.
com/ keywords:
position summary,position details,support,technical,coordinate,experience,skills,preferred certifications,additional information
Full Time Overview:
Connection has a fantastic opportunity through our Technical Staffing division for a Senior Level 3 Network Technician. This is a long-term contract opportunity for an outstanding company with benefits. This unique role offers the opportunity to support enterprise network infrastructure while working onboard cruise ships for assigned rotations. The Senior Level 3 Network Technician will serve as the primary onsite technical resource supporting enterprise networking, virtualization, server infrastructure, and data center operations aboard cruise vessels. This individual will play a key role in the migration of shipboard environments from VMware to Hyper-V utilizing Veeam while ensuring maximum uptime and operational continuity. The ideal candidate is a highly skilled technician with strong Cisco networking expertise, virtualization experience, and advanced troubleshooting capabilities who can work independently with minimal supervision in remote and dynamic environments. Applicants must have a Valid U.S. Passport.
Responsibilities:
Provide Level 3 support for complex network, server, virtualization, and infrastructure issues. Support VMware-to-Hyper-V migration initiatives utilizing Veeam technologies. Install, configure, maintain, and troubleshoot Cisco routing, switching, wireless, and firewall environments. Administer Microsoft Windows Server environments including Active Directory, DNS, DHCP, and Group Policy. Support Hyper-V and VMware virtualization platforms. Troubleshoot network performance, connectivity, server, and infrastructure issues. Support onboard data center operations including rack-and-stack activities, cabling, hardware upgrades, and equipment replacement. Execute maintenance activities and infrastructure upgrades with minimal operational impact. Maintain technical documentation, procedures, and system configurations. Coordinate with remote engineering teams and client stakeholders. Serve as the lead onsite technical representative for Connection. Entity of type com.vizirecruiter.common.domain.model.

Label with id: 484
Requirements:
7+ years of experience supporting enterprise network and infrastructure environments. Proven experience providing Level 3 network and systems support.
Strong hands-on expertise with:
Cisco networking technologies (routing, switching, wireless, firewalls) Microsoft Windows Server Hyper-V virtualization VMware vSphere environments Active Directory and enterprise infrastructure services Advanced troubleshooting and problem-solving skills in network and data center environments. Ability to work independently with limited onsite supervision. Experience supporting ...For full information see follow application link. EOE/Minorities/Females/Vet/Disabled