Service Technician -Marine Construction

Service Technician -Marine Construction The Dock Experts Lighthouse Point, FL Job Details Full-time $50,000 - $60,000 a year 20 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Vision insurance Employee discount Life insurance Paid sick time Qualifications Term negotiation Spanish Microsoft Excel Customer relationship building Microsoft Outlook Client rapport building In-person customer service English Driver's License Client retention Sales management systems proficiency CRM system proficiency Sales automation technologies Technical Proficiency Sales follow-up Full Job Description At Dock Experts Service & Repair Technician plays a vital role in enhancing customer satisfaction and driving company growth through referrals by providing high-quality service, repair, and small installation work for seawalls, docks, and boat lifts. This role balances proactive and reactive service calls, installs for smaller scale projects, and dock accessory sales while incentivizing developing long-term customer relationships through sales of our annual maintenance plans, obtaining five-star service ratings, and referring customers to our dedicated sales team for larger projects.

ESSENTIAL JOB, EDUCATION, AND EXPERIENCE REQUIREMENTS

Proven track record in sales, preferably within the marine construction, in-home services, or related industries Strong communication and negotiation skills, with the ability to effectively present solutions and alternatives Demonstrated ability to build and maintain client relationships, and providing outstanding customer service and follow-through Self-motivated, results-driven, goal oriented, and able to work independently as well as part of a team Ability to thrive in a fast-paced environment and adapt to changing market dynamics Active, valid driver's license, reliable transportation, and willingness to travel to meet with clients and attend industry events as required Ability to pass examination to comply with our drug-free workplace policy Coachability and willingness to learn and adapt Proficient in basic technology and computer skills/software, such as Microsoft products (Word, Excel, Outlook, PowerPoint), Salesforce or equivalent cloud-based CRM systems and services, touch screens, and DocuSign or equivalent

PREFERRED EXPERIENCE & CERTIFICATIONS

Knowledge of marine construction products, services, and project requirements Familiarity with GIS mapping software Bilingual (English/Spanish)

BENEFITS

Performance and activity-based bonus opportunities Paid training opportunities, as offered 2 designated "Paid Time On" days for company summits, providing company updates, recognition, individual and team development, etc.

AFTER 6O-DAY INTRODUCTORY PERIOD

Health insurance (4 plan options) Dental insurance Vision insurance Life Insurance Additional available benefits: Accident, hospital indemnity, cancer care, critical care Health and Wellbeing Discount Program Paid holidays Paid sick time

AFTER 1 YEAR OF SERVICE

Paid Vacation 401(k)

DISCLAIMER

The Dock Experts is an equal opportunity employer. We do not discriminate in hiring or employment on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Pay:

$50,000.00 - $60,000.00 per year

Work Location:

In person