Stihl Tech (small engine repair)

Job Title:

Stihl Repair Technician Department:

Field Operations Reports To:

Assistant Manager Exemption Status:

Non-Exempt (Hourly) About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid

Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence General Job Summary The Stihl & EGO Repair Technician associate will have a working knowledge of Stihl products, strong mechanical aptitude, equipment repair experience and will maintain proper in-stock levels of merchandise and strive for product knowledge for tools, hardware and supplies as well as all areas of the store to enhance customer service. The Stihl & EGO Repair Technician associate will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness. Essential Duties and Responsibilities Customer Service Project a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess good product knowledge and knowledge of store layout and location of products. Store Operations Responsible for cycle counting and maintaining desirable inventory level in assigned department(s). Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s). Responsible for maintenance of back stock levels in assigned department(s). Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s). Assist with overall maintenance of the store. Ensure that weekly price changes are done in assigned department(s). Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s). Assist with providing a clean and orderly sales floor including end caps and ad merchandise. Assist with merchandise resets throughout store, especially in assigned department(s). Ensure signage is current in assigned department(s). Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Participate in store meetings. Communicate any merchandising, cost control or sales ideas to General Manager. Be professional in appearance and actions. Perform all other duties as assigned.

SERVICE PASSION RESPECT INTEGRITY TEAMWORK EXCELLENCE

Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE

• Amaze our customers, our associates and our communities by delivering on our helpful promises PASSION
• Showing our love for the work we do, our customers, and our associates RESPECT
• The humble appreciation that every person is unique and value

INTEGRITY

• An authentic commitment to moral and ethical behavior

TEAMWORK

• Together we can achieve extraordinary things.

EXCELLENCE

• A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications High School or GED equivalent. Floor sales and/or replenishment experience in a retail environment preferred. Standing, walking, lifting (up to 25lbs) and climbing.

Pay:

$16.00

• $17.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance

Experience:

Retail sales: 1 year (Preferred) Customer service: 1 year (Preferred) Mechanical knowledge: 2 years (Preferred) Hand tools: 2 years (Preferred) Power tools: 2 years (Preferred)

Work Location:

In person Stihl Tech (small engine repair) 3.7 3.7 out of 5 stars 708 South Aspen Avenue, Broken Arrow, OK 74012 $16

• $17 an hour
• Full-time Westlake ACE Hardware 8,189 reviews $16
• $17 an hour

•

Full-time Job Title:

Stihl Repair Technician Department:

Field Operations Reports To:

Assistant Manager Exemption Status:

Non-Exempt (Hourly) About Westlake Ace Hardware Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid

Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence General Job Summary The Stihl & EGO Repair Technician associate will have a working knowledge of Stihl products, strong mechanical aptitude, equipment repair experience and will maintain proper in-stock levels of merchandise and strive for product knowledge for tools, hardware and supplies as well as all areas of the store to enhance customer service. The Stihl & EGO Repair Technician associate will also assist in maintaining clean and orderly merchandise presentation and overall store cleanliness. Essential Duties and Responsibilities Customer Service Project a positive representation of Westlake Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Project a friendly, outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess good product knowledge and knowledge of store layout and location of products. Store Operations Responsible for cycle counting and maintaining desirable inventory level in assigned department(s). Work with management staff to ensure preventative maintenance and repairs are completed in order to maximize and protect all physical assets (i.e. building, fixtures and equipment). Ensure accurate receiving, checking in and stocking of merchandise in assigned department(s). Responsible for maintenance of back stock levels in assigned department(s). Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area, especially in assigned department(s). Assist with overall maintenance of the store. Ensure that weekly price changes are done in assigned department(s). Ensure that monthly cycle counts and negative on hand reports are completed in assigned department(s). Assist with providing a clean and orderly sales floor including end caps and ad merchandise. Assist with merchandise resets throughout store, especially in assigned department(s). Ensure signage is current in assigned department(s). Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Participate in store meetings. Communicate any merchandising, cost control or sales ideas to General Manager. Be professional in appearance and actions. Perform all other duties as assigned.

SERVICE PASSION RESPECT INTEGRITY TEAMWORK EXCELLENCE

Other Essential Requirements Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others: SERVICE

• Amaze our customers, our associates and our communities by delivering on our helpful promises PASSION
• Showing our love for the work we do, our customers, and our associates RESPECT
• The humble appreciation that every person is unique and value

INTEGRITY

• An authentic commitment to moral and ethical behavior

TEAMWORK

• Together we can achieve extraordinary things.

EXCELLENCE

• A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications High School or GED equivalent. Floor sales and/or replenishment experience in a retail environment preferred. Standing, walking, lifting (up to 25lbs) and climbing.

Pay:

$16.00

• $17.

00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Referral program Vision insurance

Experience:

Retail sales: 1 year (Preferred) Customer service: 1 year (Preferred) Mechanical knowledge: 2 years (Preferred) Hand tools: 2 years (Preferred) Power tools: 2 years (Preferred)

Work Location:

In person