Motorcycle Service Technician

Motorcycle Service Technician Lancaster Harley Davidson Have a passion for motorcycles? Consider yourself a rebel? Are you an established motor mechanic? Then Lancaster Harley-Davidson is the place for you! Lancaster Harley-Davidson is looking for an experienced motorcycle technician to join our service department. The motorcycle technician must be a team player and must have great communication skills. Lancaster Harley-Davidson provides all of our motorcycle technicians with competitive compensation and benefits that include medical, dental, PTO, employee discounts, and matching 401k! Major Duties and Responsibilities Service Department Operations

• Provide prompt, dependable, high quality, vehicle service to (internal & external) customers. Complete repair work within the scheduled or allotted time period whenever possible Continually improve this "efficiency" skill.
• Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
• Accept work assignments from Service Writer/Manager.
• Request parts for the job as early as possible when needs become known.
• Perform service, repair, and customization work in accordance with factory specifications.
• Assist Service Writer, when requested, with writing up work orders, communication with customers, test riding, or any other issue which will help ensure customer satisfaction.
• Notify Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that customer may be contacted and notified of the delay.
• After the job is finished, ensure proper completion and filing of paperwork.
• Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
• Maintain technical (PHD and other) qualification by completing any necessary training programs assigned to you by the Service Manager. Customer Service
• Minimize come backs and deal with them promptly and satisfactorily when they do occur.
• Keep customers' vehicle cleaner than when it was dropped off. Qualifications & Job Requirements
• Completion of a factory authorized training program such MMI Service School or at least 3 years of motorcycle tech experience
• Current Motorcycle license.
• Service Technicians need both basic and special tools to properly diagnose and service our products. All Service Technicians are required to own a set of tools. Physical Demands
• The noise level in the work environment is usually loud.
• Requires the use of both hands.
• Frequently required to bend, stoop, crouch, reach, and handle tools
• Frequently requires the ability to balance and push a 300-500lb. motorcycle. Working Conditions
• Frequently works near moving mechanical parts.
• Is potentially exposed to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
• Occasionally, exposed to exhaust fumes or other airborne particles.

Job Type:

Full Time /

Flat Rate Job Type:

Full-time Pay:

$40,000.00 - $85,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Ability to

Commute:

Willow Street, PA 17584 (Required) Ability to

Relocate:

Willow Street, PA 17584: Relocate before starting work (Required)

Work Location:

In person