Management and Program Analyst (Technical Support Management Specialist)
Job
Federal Aviation Administration
Westbury, NY (In Person)
$94,153 Salary, Full-Time
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Job Description
Management and Program Analyst (Technical Support Management Specialist) Department of Transportion Federal Aviion Administrion Eastern Region, Air Traffic Organizion, Eastern Terminal Service Area, New York Tracon, N90 Summary Serves as an Administrive Support employee th is capable of supporting any and all technical programs associed with air traffic. Learn more about this agency Summary Serves as an Administrive Support employee th is capable of supporting any and all technical programs associed with air traffic. Learn more about this agency Overview Help Accepting applicions Posted today • Apply by 06/11/26 Due by 11:59 p.m. ET on June 11, 2026 Locion Westbury, NY 2 vacancies No mching locions found. Work site options Telework eligible No Relocion expenses reimbursed No Salary $73,842 - $114,465 per year Salary includes a locality re of 37.95. Pay scale & grade FV G Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-reled duties. Appointment type Permanent Occupions and job series 0343 Management And Program Analysis Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union Yes - This is a bargaining unit position, represented by the Professional Aviion Safety Specialists ( http://www.passnional.org ). Drug test No Security clearance Other Announcement number
Farmer@faa.gov Address Federal Aviion Administrion AEA Regional HR Services Branch 1 Aviion Plaza, Room 207 AHF-N610 Jamaica, NY 11434 US Next steps Once we receive your complete applicion, the Human Resources Office will conduct an evaluion of your qualificions. Eligible and qualified candides referred to the hiring manager for considerion. You contacted directly if selected for an interview. For instructions on how to check the stus of your applicion, please go to: USAJOBS Help Guide . Important - If you make any changes to your applicion, you must resubmit it. If you make changes to your applicion and do not resubmit it, your changes will not be considered part of your applicion package, and only your previously submitted applicion evalued. All qualified applicants considered regardless of political affiliion, race, color, religion, nional origin, gender, sexual oriention, marital stus, age, disability, or other non-merit factors. DOT provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency contact listed in the Agency Contact Informion section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodion request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodion made on a case-by-case basis. Additional informion on reasonable accommodions procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help Supplemental documention accepted in combinion with your on-line applicion. These documents must be uploaded with your applicion to
Farmer@faa.gov Address Federal Aviion Administrion AEA Regional HR Services Branch 1 Aviion Plaza, Room 207 AHF-N610 Jamaica, NY 11434 US Next steps Once we receive your complete applicion, the Human Resources Office will conduct an evaluion of your qualificions. Eligible and qualified candides referred to the hiring manager for considerion. You contacted directly if selected for an interview. For instructions on how to check the stus of your applicion, please go to: USAJOBS Help Guide . Important - If you make any changes to your applicion, you must resubmit it. If you make changes to your applicion and do not resubmit it, your changes will not be considered part of your applicion package, and only your previously submitted applicion evalued. All qualified applicants considered regardless of political affiliion, race, color, religion, nional origin, gender, sexual oriention, marital stus, age, disability, or other non-merit factors. DOT provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency contact listed in the Agency Contact Informion section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodion request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodion made on a case-by-case basis. Additional informion on reasonable accommodions procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Posted today • Apply by 06/11/26 Due by 11:59 p.m. ET on June 11, 2026 Locion Westbury, NY 2 vacancies No mching locions found. Work site options Telework eligible No Relocion expenses reimbursed No Salary $73,842 - $114,465 per year Salary includes a locality re of 37.95. Pay scale & grade FV G Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-reled duties. Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union Yes - This is a bargaining unit position, represented by the Professional Aviion Safety Specialists ( ). Drug test No Security clearance Other Announcement number
AEA-ATO-26-SLF-98679
Control number 870210700 This job is open to Help Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Clarificion from the agency Open to current permanent FAA employees ATO-Wide Duties Help Manages the administrive aspects of all technical support programs, (Quality Assurance, Airspace & procedures, training, etc.) Provides management with advice and counsel on the operion of technical support systems for implemention, and planning purposes. Incumbent performs a variety of technical functions independently and ensures th all required content is reviewed and prepared in a prescribed timeframe. Applies experience and advanced knowledge of analytical and evaluive methods, techniques and concepts to plan and accomplish assignments. Responsible for the analytical activities to provide management with accure, timely and authoritive informion to enable decisions. Uses quantitive methods and techniques to assists more-experienced analysts in creing comprehensive reports from da and analysis as requested by management. Performs da analysis and synthesis of large dabases. Conducts analyses in the review and evaluion of program activities. These analyses are conducted to ensure proper program integrion and conformance to policy, completeness, and adequacy of operions in meeting goals and objectives. Prepares recommendions based on such reviews, and discusses recommended courses of action with program managers to resolve major problem areas. These recommendions include but are not limited to financial, programmic interfaces, and impact of not meeting goals and objectives. Establishes and maintains a tracking system, ensures facility orders and notices pertaining to technical programs and evaluions are current. Assists in the training and instructions to all personnel as necessary. Plans, develops, monitors and executes all actions required to assist in the management of the various technical programs. Incumbent collects and analyzes da, prepares responses and works with management on BU requests. Work is reviewed frequently during assignments and completion to ensure timeliness, policy compliance, and alignment with the requirement s of projects and/o r other work activities. Work activities typically support activities of the organizional unit, and may affect project/program objectives for the major subdivision and the LOB/SO. In some specialties, the work may affect internal and external customers. Established policies/procedures provide guidance for most assignments, but allow some discretion for incumbent to select the most approprie approach(es). Typically receives guidance on selecting approaches from a manager, team lead, or more experienced professional. Requirements Help Conditions of employment US Citizenship is required. Selective Service Registrion is required for males born after 12/31/1959. Must submit an SF50 (See Required Documents). Qualificions To qualify for this position you must demonstre in your applicion th you possess least one year of specialized experience equivalent toFV-F, FG/GS-5-9
level in the Federal Service. Specialized experience is experience th has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.Specialized experience must demonstre:
Experience compiling, collecting, tracking, recording and analyzing da/informion; conducting research; and identifying problems and possible solutions. Experience performing technical support duties involving the applicion of FAA policies and procedures to operional mters, such as maintaining stistical or informional records; providing procedural informion to others.Educion Substitution of Educion:
Ph.D. or equivalent doctoral degree; Educion must demonstre the knowledge, skills, and abilities necessary to do the work. OR 3 full years of progressively higher level gradue educion leading to such a degree; Educion must demonstre the knowledge, skills, and abilities necessary to do the work. OR LL.M., if reled; Educion must demonstre the knowledge, skills, and abilities necessary to do the work. Combinion of educion and experience may be qualifying for this position. Refer toOPM's Opering Manual Qualificion Standards :
http://www.opm.gov/qualificions/SEC-IV/A/gs-admin.asp for more informion. To qualify based on educion either grade level, you must submit a copy of your college or university transcript. Failure to do so will result in loss of considerion. (See Required Documents section). Schools must be accredited by an accrediting institution recognized by the U.S. Department of Educion. Accredition may be verified the following website: www.ed.gov/admins/finaid/accred/index.html. Foreign educion must be evalued by a prive professional organizion specializing in interpretion of foreign educion credentials or an accredited U.S. educional institution in terms of equivalence to a degree acquired an American college or university. A copy of the evaluion results must be included, otherwise your foreign educion will not be Preview job questionnaire Make sure your resume includes detailed informion to support your qualificions and answers to the job questionnaire. Additional informion We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigion. A one-year probionary period may be required. The person selected for this position may be required to file a financial disclosure stement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviion-reled companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements As a part of the Federal-Wide Hiring Reform Initiive (streamlining the hiring process), the FAA is committed to elimining the use of the Knowledge, Skills and Ability (KSA) narrives from the initial applicion in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrive response in the text box listed below each KSA. In lieu of providing a KSA narrive response in your work history, please include informion th provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers evalued further to valide whether the level th you selected is approprie based on the work history and experience you provided. Your answers may be adjusted by a Human Resources Specialist as approprie. Eligible applicants meeting the minimum qualificion requirements and selective factor(s), if applicable, may be further evalued on the Knowledge, Skills and Abilities (KSAs) listed in the announcement. Based on this evaluion, applicants placed in one of the following cegories: score order, cegory grouping, or alphabetical and referred to the selecting official for considerion. This is a bargaining unit position.Interview Policy:
Some, all or none of the applicants may be interviewed. You may be asked to verify informion you have provided on your applicion for employment with the FAA.Receipt of Applicions:
Applicions must be received by the closing de of this announcement.Incomplete Applicions:
Please ensure you answer all questions and follow all instructions carefully. Errors or Omissions may impact your ring or may result in you not being considered for the job. Links toImportant Informion:
Locality Pay , COLA Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above.IMPORTANT
Applicants may be red on the extent and quality of experience, educion, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantied. Ensure th your applicion package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help Supplemental documention accepted in combinion with your on-line applicion. These documents must be uploaded with your applicion toUSAJOBS.GOV
on or before the closing de of this announcement. All submitted documents should reference the announcement number. No references made from your Official Personnel File, so informion must be current and up to de. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notificion of Personnel Action) containing informion in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organizion of record by the closing de of the announcement. You may fax your SF-50 or upload it into the on-line applicion. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/ . If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Faxed, mailed or emailed applicions cannot be accepted. Applicants may be required to complete one or multiple assessments as part of the evaluion process. This assessment aims to evalue the competencies and qualificions essential for the position. You must apply online to receive considerion. Your applicion must be submitted by 11:59 PM Eastern Time on the Close De for it to be accepted. If you are applying for positions associed with FAA registers, your applicion must be submitted the time a referral list is creed in order to receive considerion for positions associed with a register.RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following informion: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualificions and include job title, employer name, start/end des, number of hours worked per week. Educion, certificion or licensure: If required, educion should include school/institution name, completion de, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above informion and failure to provide ALL of this informion may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded informion again when applying for future vacancies. Agency contact informion Shawn Farmer Phone 1 (718) 553-4175 Fax 1 (718) 995-5688 Shawn.Farmer@faa.gov Address Federal Aviion Administrion AEA Regional HR Services Branch 1 Aviion Plaza, Room 207 AHF-N610 Jamaica, NY 11434 US Next steps Once we receive your complete applicion, the Human Resources Office will conduct an evaluion of your qualificions. Eligible and qualified candides referred to the hiring manager for considerion. You contacted directly if selected for an interview. For instructions on how to check the stus of your applicion, please go to: USAJOBS Help Guide . Important - If you make any changes to your applicion, you must resubmit it. If you make changes to your applicion and do not resubmit it, your changes will not be considered part of your applicion package, and only your previously submitted applicion evalued. All qualified applicants considered regardless of political affiliion, race, color, religion, nional origin, gender, sexual oriention, marital stus, age, disability, or other non-merit factors. DOT provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency contact listed in the Agency Contact Informion section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodion request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodion made on a case-by-case basis. Additional informion on reasonable accommodions procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help Supplemental documention accepted in combinion with your on-line applicion. These documents must be uploaded with your applicion to
USAJOBS.GOV
on or before the closing de of this announcement. All submitted documents should reference the announcement number. No references made from your Official Personnel File, so informion must be current and up to de. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notificion of Personnel Action) containing informion in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organizion of record by the closing de of the announcement. You may fax your SF-50 or upload it into the on-line applicion. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/ . If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Faxed, mailed or emailed applicions cannot be accepted. Applicants may be required to complete one or multiple assessments as part of the evaluion process. This assessment aims to evalue the competencies and qualificions essential for the position. You must apply online to receive considerion. Your applicion must be submitted by 11:59 PM Eastern Time on the Close De for it to be accepted. If you are applying for positions associed with FAA registers, your applicion must be submitted the time a referral list is creed in order to receive considerion for positions associed with a register.RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following informion: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualificions and include job title, employer name, start/end des, number of hours worked per week. Educion, certificion or licensure: If required, educion should include school/institution name, completion de, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above informion and failure to provide ALL of this informion may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded informion again when applying for future vacancies. Expand Hide how to apply Agency contact informion Shawn Farmer Phone 1 (718) 553-4175 Fax 1 (718) 995-5688 Shawn.Farmer@faa.gov Address Federal Aviion Administrion AEA Regional HR Services Branch 1 Aviion Plaza, Room 207 AHF-N610 Jamaica, NY 11434 US Next steps Once we receive your complete applicion, the Human Resources Office will conduct an evaluion of your qualificions. Eligible and qualified candides referred to the hiring manager for considerion. You contacted directly if selected for an interview. For instructions on how to check the stus of your applicion, please go to: USAJOBS Help Guide . Important - If you make any changes to your applicion, you must resubmit it. If you make changes to your applicion and do not resubmit it, your changes will not be considered part of your applicion package, and only your previously submitted applicion evalued. All qualified applicants considered regardless of political affiliion, race, color, religion, nional origin, gender, sexual oriention, marital stus, age, disability, or other non-merit factors. DOT provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency contact listed in the Agency Contact Informion section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodion request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodion made on a case-by-case basis. Additional informion on reasonable accommodions procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Posted today • Apply by 06/11/26 Due by 11:59 p.m. ET on June 11, 2026 Locion Westbury, NY 2 vacancies No mching locions found. Work site options Telework eligible No Relocion expenses reimbursed No Salary $73,842 - $114,465 per year Salary includes a locality re of 37.95. Pay scale & grade FV G Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - The job may require travel from time-to-time, but not on a regular basis. The travel may be for training or other work-reled duties. Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Excepted Service Represented by a union Yes - This is a bargaining unit position, represented by the Professional Aviion Safety Specialists ( ). Drug test No Security clearance Other Announcement number
AEA-ATO-26-SLF-98679
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