Manager, D2C & Marketplace

Job description We at Ravensburger are both a truly global company and a family. As a bunch full of different characters and personalities with heart and a passion for achieving our goals together, we offer a great range of entertainment for children and families. What drives us forward? A shared sense of purpose. Together we are working on creating something meaningful - pure fulfillment for your career! This is what we need you for We are looking for a Manager of Direct-to-Consumer & Marketplaces to lead the strategy and performance of our ecommerce business.

This role is responsible for the performance of the DTC website and third-party marketplace channels, including Walmart Marketplace and Target DVS. The Manager focuses on improving site conversion, digital merchandising, and the overall customer journey while ensuring product launches, campaigns, and promotions translate into strong online sales. The role works closely with marketing, CRM, product category, supply chain, finance, and IT teams to align campaigns, inventory, and merchandising strategies that support ecommerce performance. Key Responsibilities Site Performance & Optimization Improve site conversion rate and average order value through digital merchandising and experience improvements Optimize site navigation, product discovery, and product page content to help customers find and purchase products more easily Identify friction points in the customer journey from landing page through checkout and implement improvements to reduce drop-off Use performance data and customer insights to guide site updates, merchandising decisions, and promotional placement Ecommerce Strategy & Channel Performance Lead the strategy and performance of the DTC website and third-party marketplace channels, including Walmart Marketplace and Target DVS Develop plans across pricing, assortment, merchandising, and promotions to drive digital sales Plan and execute product launches, exclusives, and key promotional moments Monitor channel performance and adjust strategies based on sales trends and customer behavior Marketplace Management Oversee the performance of Walmart Marketplace and Target DVS Improve marketplace visibility through optimized listings, pricing, assortment, and promotions Ensure marketplace product content meets strong standards for imagery, product information, and discoverability Performance Analysis & Forecasting Support performance analysis, strategy development, and budget planning with the Global Performance Marketing Manager to increase visibility and marketing efficiency Track key ecommerce metrics including revenue, traffic, conversion rate, AOV, and margin performance Lead sales forecasting and promotional planning Use analytics and reporting tools to identify trends and guide optimization efforts Cross-Functional Collaboration Partner with marketing, CRM, creative, category, supply chain, finance, customer service, and IT teams to support ecommerce performance Align marketing campaigns, product launches, inventory planning, and promotions across channels Improve internal processes and workflows that support ecommerce operations This is what you can score highly with Qualifications 5+ years of experience in ecommerce, DTC, or Marketplaces Strong experience improving site performance, conversion, and digital merchandising Proven track record growing online revenue through ecommerce optimization Experience working with ecommerce platforms, marketplaces, and analytics tools Strong analytical and problem-solving skills Ability to work cross-functionally in fast-moving organizations Clear communicator who can collaborate effectively across teams Your Benefits Employee Purchase Program Get awesome discounts on various products. Sweet deals just for you! Flexible working hours With our flexible working time models, you can easily manage your job and your private life. Depending on your role, mobile working of up to 40% can be arranged. Helping Hand Need support? Our Employee Assistance Program (EAP) offers confidential help for you and your family, from stress management to legal advice. Experts and resources are at your service! Hybrid Work Work-life balance is key. Our flexible hybrid work schedule makes it easy to blend work and life seamlessly. Parental Leave New parents get 8 weeks paid leave for moms and 4 weeks for dads. Birth, adoption, or placement of a child. Time to bond! Personal Insurances Customize your coverage with home, car, pet, travel, legal, jewelry, and identity theft insurance. All-around protection! Save big on taxes! With Flexible Spending Accounts (FSA), you can allocate part of your paycheck for medical or dependent care expenses. Enjoy more cash in your pocket and smart savings! Secure your future You can defer up to an annual maximum based on current year IRS regulations. If you're 50 or older, you can make a "catch-up" contribution based on allowable IRS regulations.

Safe Harbor:

Get a 100% match on the first 4% of your elective deferral per payroll period with True-up.

Immediate Vesting:

Enjoy 100% immediate vesting from day one. Stay healthy, stay happy! Join us and enjoy peace of mind with our comprehensive coverage tailored just for you! You get a top-notch health package with UnitedHealthcare. Medical, dental, vision, and prescriptions are all covered. Plus, 100% in-network preventive care. Your Days Off Enjoy up to 25 days of PTO per year. Use them for vacation, sick days, or personal time. Take a break, you deserve it! Plus, enjoy 12 paid holidays each year, aligned with US or Canadian federal holidays.

A collaborative and rewarding environment! Salary Range- $85,000-$110,000 Your way to Ravensburger It's always nice to know what to expect. That's why we've summarized for you what to expect during the application process and what the next steps will be. We have also answered some general and frequently asked questions in our FAQs. Feel free to check it out: FAQ Ravensburger You still have some questions? Do you still have any questions about your application, the job or anything else? We are happy to answer them.

Brandy Jones Head of Human Resources E-Mail:

(Help us to keep the process lean and apply via the " Now" button instead of sending an email.) Equal Opportunity Employment Statement At Ravensburger North America, we are committed to fostering a diverse and inclusive workplace where all employees feel valued and empowered. We are proud to be an Equal Opportunity Employer, and we welcome applicants of all backgrounds, experiences, and perspectives. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws. We believe that diversity enriches our organization and fuels innovation and creativity, enabling us to deliver exceptional products and experiences to our customers. If you require accommodations during the application or interview process, please contact us directly, and we will work to support your needs. Keywords digital-travel-credentials-dtcs customer-journey customer-lifecycle product-launch online online-sales candidate-relationship-management crm customer-relationship-management-crm supply-chain information-technology ecommerce sales-conversion-rate average-order-value-aov website-navigation product-discovery landing-pages customer-analytics customer-insight pricing digital-sales customer-behavior testing-and-analysis monitor-and-analyze-performance planning-and-forecasting financial-forecasting training-and-development electrical-engineering-and-planning planning-and-design budgeting performance-marketing sales-forecasting analytics data-analytics reporting-and-disclosure adaptive-project-management-and-reporting marketing-campaign inventory-planning maintenance-repair-and-operations-mro clubs-organizations candy-sweets coupons-and-deals flexible-working hours-of-work time-and-attendance employee-assistance counseling-employee-assistance-programs-eaps youth-organizations-resources hybrid-workplace work-life-balance dating-personals identity-theft identity-theft-insurance flexible-spending-accounts-fsa internal-revenue-service-irs laws-and-regulations safe-harbor payroll-management environment-health-and-safety-hsse paid-time-off holidays-seasonal-events ecology-environment salary-range eye-face-and-head lean-six-sigma dvinci