Manager Manufacturing Quality

POSITION SUMMARY

The Quality Manager will be responsible for ensuring that our products and services meet the highest standards of quality, reliability, and safety. The ideal candidate will have a strong background in quality management and possess excellent leadership and communication skills.

RESPONSIBILITIES

Develop and implement quality control systems and processes to ensure compliance with industry standards, regulations, and customer requirements. Conduct regular inspections and audits of manufacturing processes, materials, and finished products to identify areas for improvement and ensure adherence to quality standards. Collaborate with cross-functional teams, including engineering, production, and customer service, to address quality issues and drive continuous improvement initiatives. Establish key performance indicators (KPIs) and metrics to measure and monitor quality performance across the organization. Analyze data and trends to identify root causes of quality issues and develop corrective and preventive actions (CAPAs) to address them. Provide training and guidance to employees on quality standards, procedures, and best practices. Lead internal and external quality audits and certifications, including ISO and other relevant certifications. Manage relationships with suppliers and vendors to ensure the quality of incoming materials and components. Investigate customer complaints and warranty claims, and work with the appropriate teams to resolve issues and prevent recurrence. Stay up-to-date on industry trends, regulations, and best practices related to quality management in the HVAC industry.

QUALIFICATIONS

Minimum Job Qualifications:

Minimum number of 8-10 years of experience in Quality. Bachelor's degree in engineering, quality management, or a related field.

Preferred Qualifications:

Master's degree preferred. Strong knowledge of quality management principles, methodologies, and tools, such as Six Sigma, Lean Manufacturing, and Statistical Process Control (SPC). Experience with HVAC and coil manufacturing processes. Experience with quality management systems (QMS), such as

ISO 9001.

Excellent analytical and problem-solving skills, with the ability to analyze complex data and identify root causes of quality issues. Strong leadership and interpersonal skills, with the ability to effectively communicate and collaborate with cross-functional teams. Detail-oriented and highly organized, with the ability to manage multiple projects and priorities simultaneously.

EDUCATION AND CERTIFICATIONS

Certified Quality Manager (CQM) or equivalent certification is preferred. Additional certifications related to quality management, such as Six Sigma, Lean Manufacturing, or ISO 9001, are a plus.

PHYSICAL REQUIREMENTS

No Special Physical Requirements

ENVIRONMENTAL DEMANDS

No environmental demands

TRAVEL TIME REQUIRED 15

%