Manager, Medical Practice Office

US Heart and Vascular is needing a Medical Practice Office Manager to join our team at Memorial Katy Cardiology in

Katy TX Job Summary:

We are seeking a detail-oriented and experienced Medical Office Manager to oversee the daily non-clinical operations of our cardiology practice. This role is responsible for managing a team of 25 staff members and ensuring efficient workflows, regulatory compliance, and a high-quality patient experience. Proficiency in eClinicalWorks (eCW) EMR is essential.

Responsibilities:

Leadership & Staff Management:

Supervise administrative and front office staff. Coordinate hiring, onboarding, training, and performance reviews. Manage staff schedules and ensure adequate coverage.

Operations Oversight:

Oversee scheduling, patient flow, and front desk operations. Ensure accurate documentation and records management using eClinicalWorks (eCW). Maintain office supplies, equipment, and vendor relationships.

Billing & Financial Coordination:

Collaborate with billing team to monitor claims, collections, and reimbursements. Assist with financial reporting and budget tracking.

Compliance & Quality Assurance:

Ensure HIPAA compliance. Implement and monitor office policies and procedures. Prepare for audits and inspections.

Patient Experience:

Resolve patient concerns and improve service delivery. Monitor patient satisfaction and implement feedback-driven improvements.

Technology & Systems:

Manage and optimize use of eClinicalWorks (eCW) EMR system. Train staff on eCW workflows, updates, and troubleshooting. Coordinate with IT support for system maintenance and upgrades.

Requirements:

High School diploma and/or associate's degree 3-5 years of experience in medical office management, preferably in a specialty practice. Proficiency in eClinicalWorks (eCW) EMR system required. Strong leadership, communication, and organizational skills. Knowledge of medical billing and insurance processes. Ability to manage multiple priorities in a fast-paced environment.

About Katy, TX:

Katy is a fast-growing Houston suburb known for top-rated schools and a family-friendly atmosphere. It offers affordable housing, a strong job market, and great shopping and parks. Residents enjoy suburban comfort with easy access to big-city amenities. With a strong community feel, Katy is perfect for families.