Manager, Meeting & Travel Services | Purchase, NY, USA
Job
Mastercard
Harrison, NY (In Person)
$166,000 Salary, Full-Time
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Job Description
Manager, Meeting & Travel Services Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Meeting & Travel Services Overview The Manager, Meeting Planning plays a critical role in delivering impactful, high-touch experiences that bring Mastercard's strategy, culture, and leadership priorities to life. This role is responsible for the end-to-end planning and execution of complex, large-scale meetings and events, including global conferences of up to 3,000 attendees and highly curated C-suite programs. This individual is a strategic partner to senior leadership, balancing creativity with operational excellence to deliver seamless, on-brand experiences. The role requires a strong ability to manage complexity, anticipate needs, and execute with precision in fast-paced, high-visibility environments. Role
- Lead the strategy, planning, and execution of large-scale meetings, conferences, and executive programs, ensuring a best-in-class attendee experience
- Partner closely with C-suite leaders and senior stakeholders to design and deliver high-impact, confidential, and strategically aligned programs
- Manage all aspects of event delivery, including program development, logistics, production, budgeting, and on-site execution
- Lead venue sourcing, contract negotiation, and risk mitigation for complex, multi-day and multi-location events
- Drive cross-functional collaboration with internal teams (Finance, Communications, Travel, Security, Executive Administration) to ensure seamless alignment and execution
- Oversee vendor relationships, including production agencies, hotels, catering, transportation, and technology partners, ensuring high service levels and strong ROI
- Develop and manage detailed project plans, timelines, and run-of-show documents to ensure precision execution
- Manage attendee registration, communications, travel coordination, and expense tracking using platforms such as Cvent, Monday.com, and Concur
- Ensure exceptional VIP and executive experiences, with a high level of attention to detail and white-glove service
- Proactively identify risks and implement mitigation strategies for high-visibility programs
- Track, manage, and reconcile event budgets, identifying efficiencies while maintaining quality
- Evaluate event performance and incorporate insights to continuously enhance the meeting experience All About You
- Extensive experience managing complex, high-profile meetings and events, including large-scale programs (1,000+ attendees) and executive-level engagements
- Proven ability to partner with and influence senior leadership, including C-suite stakeholders
- Strong project management skills with the ability to manage multiple priorities and deliver under tight timelines
- Strategic mindset with a focus on delivering impactful, business-aligned experiences
- Strong financial acumen, including experience managing large budgets and contract negotiations
- Proficiency with event and project management tools such as Cvent, Monday.com, and Concur
- Exceptional attention to detail and commitment to execution excellence
- Strong communication and stakeholder management skills in a matrixed organization
- Calm, solutions-oriented approach with the ability to anticipate needs and solve problems
- proactively
- Willingness to travel and support on-site execution Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Pay Ranges Purchase, New York:
$125,000- $207,000 USD
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