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Computer Operator (2nd Shift)
Job
Catapult Solutions Group
Allen, TX (In Person)
Full-Time
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Job Description
Computer Operator (2nd Shift) at Catapult Solutions Group Computer Operator (2nd Shift) at Catapult Solutions Group in Allen, Texas Posted in about 18 hours ago.
Type:
full-timeJob Description:
2nd Shift Computer Operator Working hours will be 11pm-7am. Great position to gain skills and build resume- 12-month contract to hire
- Starting Pay rate: $20/hr
Location:
(Onsite) Allen, TX 75013Duration:
12 months (could go longer or will likely convert permanent) Description & Requirements Our client is seeking a Computer Operator to join their team in Houston, TX. In this role, you will be responsible for 24/7 monitoring of both the activity of our customers as well as internal applications. This will include monitoring the following: switch, servers, ATM transactions, reports and batch. Additionally, you will be required to provide customer service to financial institutions by notifying them regarding any issues. This position will work onsite in Houston, TX. Working hours will be 11pm- 7am. What you'll be responsible for:- Maintains necessary operating records, check lists, and procedures to ensure accuracy and completion of functions.
- Provides support to customers and internal users in a courteous and professional manner.
- Monitors the console and other online systems. Responds with appropriate actions and escalation.
- Completes the shift turnover log for the next shift; and reviews the shift turnover log from the previous shift.
- Contacts the Operations Unit Manager for assistance as needed.
- May manage a Windows Server environment
- May perform other job duties as assigned. What you'll need to have (Required):
- Must have at least 6 months experience with Help Desk or Technical Support.
- Must be able to work onsite 11pm-7am CST and shift will include one or both weekend days. Flexibility is needed within the shift. Ability to work nights, weekends and holidays. What would be nice for you to have (Not Required):
- Experience with Unix.
- Experience using Point.
- Experience with IBM Mainframe.
- Experience in Card Processing or the banking industry.
- Excellent customer service skills.
- Understanding of batch processing If you're qualified and interested.