Controls Sales Technician

Company Overview:

Founded in 1939, Zoeller Pump Company is one of North America's oldest, family-owned water pump manufacturers. With fourth-generation leadership and a growing workforce, Zoeller is recognized as a dependable leader in wastewater and water movement solutions. Our long-standing commitment to innovation and quality supports our mission to provide value, reliability, and true support for our customers before, during, and after every sale.

Job Summary:

The Controls Sales Technician is a technically proficient, customer-facing presales‑ support role responsible for driving correct application and increased adoption of Zoeller controls products—primarily control panels and connected/monitoring solutions—throughout the sales process. This position serves as a technical resource for internal teams, representatives, and customers by leading controls quoting and specification reviews, delivering training (CFE, sales meetings, and customer sessions), and providing disciplined follow-up on open controls quotations to support conversion. The role requires a strong electromechanical and connectivity/communications background (SCADA and related technologies), the ability to translate technical requirements into practical solutions, and the initiative to coordinate across teams to ensure a consistent customer experience. Coverage is national, with the ideal candidate based in Louisville.

Key Responsibilities:

• Provide technical presales support for controls products during the sales process, including product selection guidance, application fit, and configuration recommendations.
• Lead controls quoting activities and specification reviews, ensuring technical accuracy, completeness, and alignment with customer requirements.
• Partner with the Application Engineering team to support controls-related pricing, scope clarification, and timely quote completion.
• Own follow up for all open controls quotations, coordinating internally and externally to remove bottlenecks, answer questions, and improve close rates.
• Develop and deliver internal and external training on control products and connected solutions (e.g., CFE demonstrations, sales meetings, rep trainings, customer sessions).
• Build and maintain proficiency in Zoeller's cloud-based controls/connected platforms (including Z Control) and help stakeholders understand capabilities, use cases, and limitations.
• Collaborate cross functionally (Sales, Engineering, Product Management, Customer Service, and others) to ensure seamless support, accurate documentation, and high customer satisfaction.
• Conduct advanced field support and sales visits as needed to address complex applications, support key opportunities, and strengthen customer relationships.
• Capture and communicate field/customer feedback to support continuous improvement of products, training materials, and processes.

Qualifications:

• Bachelor's degree in technical field (engineering, engineering technology, electronics, or similar) or comparable experience in technical sales, controls, automation, or related electromechanical products.
• Strong background in electromechanical systems and connectivity/communications technologies (SCADA or similar monitoring/connected solutions).
• Working knowledge of electrical fundamentals and controls concepts; ability to interpret basic wiring diagrams and understand pump/control interaction.
• Demonstrated ability to troubleshoot, explain, and support technical products in a customer-facing environment.
• Proven ability to lead quoting/specification reviews and manage multiple opportunities with strong organization, prioritization, and follow through.
• Excellent communication and presentation skills; able to train both technical and non‑technical audiences.
• Proficiency with common business software (Microsoft Office) and comfort learning cloud-based platforms; CRM/ERP experience is a plus.
• Willingness to travel nationally as needed for training, customer meetings, and advanced field support.

Profit-sharing plan 401(k) Comprehensive health, dental, and vision insurance Life and long-term/short-term disability insurance Health savings account Paid time off and holidays Tuition reimbursement for furthering education Onsite gym

Schedule:

Full-time, standard 8-hour day, Monday-Friday This role requires in-person presence in Louisville, KY Zoeller is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected under federal, state, or local laws.

Job Type:

Full-time Pay:

$29.00 - $38.00 per hour Expected hours: 40 per week Application Question(s): 1. What is your highest level of education? 2. How many years of relevant experience do you have? 3. Are you able to work full-time on-site in Louisville, KY? 4. Are you legally authorized to work in the United States? 5. Do you have experience reading and interpreting technical documents?

Work Location:

In person