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Lead Field Service Technician Fire/Access Controls
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OREGON EMPLOYMENT DEPARTMENT
Salem, MA (In Person)
Part-Time
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Job Description
Job Listing ID:
4498916Job Title:
Lead Field Service Technician Fire/Access Controls Application Deadline:
Open Until FilledJob Location:
SalemDate Posted:
05/26/2026Hours Worked Per Week:
Not Provided Shift:
Not Provided Duration of Job:
Either Full or Part Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)Job Summary:
The Lead Field Service Technician commissions, leads, and supports Honeywell Hospitality solutions within customer environments, with a strong focus on project execution and installation leadership. This role delivers advanced onsite and remote technical services, oversees system commissioning, drives installation quality, and resolves escalated issues for guestroom automation and access control systems. The position partners closely with customers, contractors, channel partners, and internal Honeywell teams while providing leadership and technical direction in the field. Key Responsibilities Lead installation, commissioning, and validation of Honeywell Hospitality solutions, including guestroom automation, access control, and supporting systems, ensuring compliance with Honeywell standards. Oversee and support project-based deployments, coordinating with contractors and stakeholders to ensure successful system integration and delivery. Deploy, configure, and validate supporting network infrastructure (e.g., VLANs, servers).Provide advanced onsite and remote support for complex technical issues and field escalations, acting as a subject matter expert. Collaborate with Global Technical Support, Engineering, and Service Operations to drive timely issue resolution and continuous improvement. Deliver structured technical training and certification for customers, contractors, and VARs. Conduct system training for lock shops, front desk operations, and guestroom technologies. Execute property certification for customer self-installations.Perform quality assurance inspections of field installations; document findings and drive corrective actions. Represent Honeywell professionally at customer sites and serve as the lead technical point of contact. Support Sales and internal stakeholders with advanced technical expertise and system-level guidance. Mentor and provide technical leadership to less-experienced field service technicians and engineers.