Bilingual Operations Manager - Drapery / Window Treatments

Are you a hands-on leader with experience running a custom drapery workroom? We're looking for a Bilingual Operations Manager - Drapery/Window Treatments to oversee production, lead a talented team, and ensure every project meets the highest standards of craftsmanship. If you have a proven track record in workflow management, quality control, and team development, this is your opportunity to make an impact.

Full-time Onsite Direct Hire Pay Rate:

DoE Job Overview The Bilingual Operations Manager will lead and oversee all aspects of our custom drapery and soft window treatment workroom. This role is responsible for ensuring efficient workflow, high-quality production, exceptional customer service, and profitable operations. Reporting to executive leadership, the GM serves as the primary driver of workroom performance and team development. Key Responsibilities Operations and Production Oversee daily workroom operations including scheduling, workflow, and production priorities Ensure accuracy in work orders, specifications, and delivery deadlines Maintain high standards for quality, craftsmanship, and attention to detail Implement and refine processes to improve throughput and reduce errors Team Leadership Hire, train, mentor, and evaluate workroom staff (seamstresses, cutters, pressers, finishers) Foster a positive, collaborative work culture focused on accountability and growth Coordinate cross-training and skills development to build team flexibility Client and Designer Relations Serve as the primary workroom contact for designers, installers, and clients Review project details to confirm feasibility, measurements, and materials Communicate expectations and resolve issues proactively Financial and Administrative Manage budgets, labor costs, inventory levels, and purchasing Track KPIs including production output, rework rates, and profitability Prepare operational reports and present findings to leadership Compliance and Safety Enforce safety protocols for equipment and workspace Maintain compliance with industry standards and workplace regulations

Qualifications Required:

Associate's or Bachelor's degree in textile design, interior design, or business/operations management preferred 2+ years as a General Manager in a drapery workroom Experience with a window treatment company fabricating drapery and Roman shades Bilingual in English and Spanish Strong knowledge of scheduling, production processes, and drapery construction Hands-on experience with sewing, fabrics, pattern layout, and workroom machinery Proven management and leadership skills with the ability to motivate teams and manage multiple priorities Excellent organizational, communication, and problem-solving skills

Preferred:

Experience with custom window treatments or interior design workrooms Familiarity with drapery hardware and installation processes Proficiency with production scheduling or ERP systems Our client offers a competitive compensation package as well as an excellent benefits package for eligible candidates.

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