Alterations Associate

Alterations Associate Ralph Lauren - 3.8 Bal Harbour, FL Job Details Full-time 17 hours ago Qualifications Customer communication Full Job Description Ref#: W178389

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United States Company Description Ralph Lauren Corporation (

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RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview Ralph Lauren Tailors are responsible for altering and tailoring our Ralph Lauren garments to the highest standards, providing an exceptional and unparalleled client experience. Essential Duties & Responsibilities Alters and tailors Ralph Lauren garments to the highest standards meeting quality control expectations Ensures accuracy in garment markings aligned to Ralph Lauren practice Build a rapport with the client, identify their needs to deliver an exceptional experience Partner with Sales Professional in servicing clients to provide exceptional service during fittings Promote teamwork through contribution towards overall team productivity Consistently execute and deliver personal productivity objectives at standard Handle and maintain all RL garments with care and respect Accurately enters all information into the alterations tracker and workflow systems Communicate product and customer feedback to managers Adhere to all workroom health and safety requirements Experience, Skills, and Knowledge Exceptional attention to detail, precision, and craftsmanship. Strong interpersonal and communication skills; ability to provide feedback in a supportive and collaborative manner. Ability to work effectively in a fast-paced, team-oriented environment. Experience mentoring or training others in a technical capacity is preferred. Commitment to upholding Ralph Lauren's brand standards and delivering exceptional client service. Experience in luxury tailoring preferred Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines Ability to operate tailoring machinery, sit, stand, move and walk for multiple hours