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Job Description
Jewelry Boutique Director - Antique Jewelry in Boston, MA at Market Square Jewelers, Inc Jewelry Boutique Director - Antique Jewelry in Boston, MA at Market Square Jewelers, Inc in East Boston, Massachusetts Posted in about 3 hours ago.
Type:
full-time
Job Description:
Company Description Market Square Jewelers is a family-owned estate jewelry company specializing in fine gemstones from around the world, vintage diamond engagement rings, and heirloom-quality antique jewelry from eras such as Victorian and Art Deco. The company operates brick-and-mortar locations in Boston, MA; Cambridge, MA; Newburyport, MA; Portsmouth, NH; Dover, NH; and Portland, ME, and offers services including jewelry repair, ring sizing, watch repair, and custom engraving. For over thirty-five years, the team has traveled globally to source rare gemstones and transform them into unique antique and vintage pieces. Market Square Jewelers is committed to making one-of-a-kind jewelry accessible to everyday buyers and providing an alternative to mass-produced items, while maintaining a warm and inclusive atmosphere for all customers. Role Description The Jewelry Boutique Director - Antique Jewelry is a full-time, on-site role based in Boston, MA. This position oversees daily boutique operations, including opening and closing procedures, merchandising antique and estate jewelry, managing inventory, and ensuring the showroom is visually compelling and well-organized. The Director leads and mentors the in-store team, supports hiring and scheduling, and fosters a welcoming environment that reflects the company's values and commitment to exceptional service. Day-to-day responsibilities include consulting with clients on antique pieces and custom options, educating customers on gemstones and historical styles, handling purchases and sales of estate jewelry, and coordinating with repair and custom services. The role also collaborates with leadership on sales goals, local marketing initiatives, in-store events, and continuous improvement of boutique performance and client experience. Qualifications Strong leadership and team management abilities, including staff mentoring, scheduling, and fostering a collaborative, inclusive work environment. Retail sales and customer service skills, with experience in consultative selling, relationship building, and handling high-value transactions with care and professionalism. Knowledge of jewelry, gemstones, and antique/vintage styles (e.g., Victorian, Art Deco), or a demonstrated willingness and ability to learn quickly. Operational and organizational skills, including inventory management, merchandising, point-of-sale systems, and basic cash handling or reconciliation. Communication and interpersonal skills, including clear verbal communication, active listening, and the ability to educate customers in an accessible, engaging way. Basic marketing and event-support skills, such as assisting with local promotions, in-store events, and collaboration with online or social media initiatives. Ability to stand for extended periods, handle small items with care, and maintain attention to detail in a busy retail environment. Previous experience in jewelry, luxury retail, or boutique management is preferred; a background in art, design, fashion, or history is a plus. Must have weekend availability.
