Electric System Operator

The purpose of the class is to monitor electric services, coordinate and dispatch field personnel, neighboring utilities and contractors to safely resolve customer and system problems. The class is responsible for monitoring and controlling the electric Supervisory Control and Data Acquisition systems (SCADA), and reacts and implements strategies to mitigate potential system operating and loading problems, diagnosing problems, dispatching work crews, coordinating restoration efforts, and maintaining logs and reports. Initiates work orders for system repairs, engineering evaluation, tree trimming, and others as required. The class works scheduled shifts in normal and adverse conditions within a general outline of work to be performed; develops and prioritizes work methods under general supervision. The class is also responsible for receiving after hours' gas service calls and dispatching appropriate personnel. Identify appropriate sources of information required to monitor, operate, and restore electric and gas services; by navigating, interpreting, and communicating proper information found in one-line diagrams, schematics, and other system and customer related documents in an electronic or hard copy format. Monitor and evaluate the electric SCADA systems on a continuous basis, anticipating potential operating and loading problems, and implement strategies to mitigate and/or react to the adverse system conditions. Operate the electric SCADA systems in a safe, efficient, and reliable manner under normal and emergency conditions in accordance with operating procedures. Communicate with internal and external customers on a continuous basis using phones (land line/ or cellular), radio systems, computer systems, and other designated means of communications. Dispatches, directs and coordinates electric and gas restoration efforts to customers, minimizing the scope of any system upset or service interruption, and limiting potential damage to either utilities equipment and/or customer equipment. Perform routine dispatch, crew, and personnel tracking/recording functions, for the electric and gas personnel, contractors/vendors, public agencies, and neighboring utilities. Monitor weather conditions and implement corrective action to the electric and gas systems. Coordinate daily work efforts such as switching and tagging, issuing work orders, scheduling work crews, coordinate neighboring utilities/contractors work, responds to complaints, and other related activities. Generate daily operational reports and logs such as outages, gas leak resolution, load schedules, max-min, history, reliability, billing, truck, operator checks, shift info, and others as required. Performs security checks and Monitors and responds to the security system. Perform routine office tasks, such as typing, filing, faxing, phoning, copying, maintaining office and work area. Attends in-house training, technical and professional classes, seminars, and conferences to improve technical and professional skills. Maintain compliance with City of Leesburg policies and procedures. Performs work within established standard operating procedures, guidelines and regulations, exercising independent judgment and initiative to solve problems. The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the needs of the department. Requires a high school diploma or GED. Preferred two (2) years of experience in the electrical industry. Experience in electric distribution, transmission, or generation related fields will be preferred. This position requires proficiency with the use of Microsoft Suite to include: Word, Outlook, and Excel. The holder of this position will be trained in the use of our SCADA, Outage Management System, and other associated programs. Familiarity with Microsoft Excel and Microsoft One Note are preferred. Must possess a valid Florida driver's license, and a satisfactory driving record as a condition of initial and continued employment. Training Requirements Initial training for an Electric Systems Operator provides the basic knowledge, tools, certifications, processes and procedures necessary before they are permitted to operate independent from the supervision of an experienced Electrical System Operator. The Distribution Operations Center Training Program provides the requisite skills that need to be demonstrated to satisfy the job requirement, while also specifying the required Continuing Training Area/Topics. This position requires the ability to complete Continuing Education Training as referenced in the Distribution Operations Center Training Program. Required to obtain within six (6) months of hire date; the Leesburg Electric System Operator Skill Proficiency Checklist as referenced in the Distribution Operations Center Training Program. Shift work experience is highly preferred. Ability and willingness to work a shift schedule and extra and irregular hours as required, including weekends and holidays. Must be available for call to duty at any time pertaining to system emergencies. Participation in the Electric and Gas Departments random drug testing program is required.