Restoration Production Manager

Restoration Production Manager Servpro - 3.2 North Canton, OH Job Details Full-time $70,000 - $90,000 a year 5 days ago Benefits Health insurance 401(k) Paid time off Flexible schedule Qualifications Customer communication Interpersonal skills Customer service Expense management High school diploma or GED Team development Supervising experience General management Stakeholder relationship building Full Job Description Overview We are seeking a dynamic and highly organized Restoration Production Manager to lead our restoration and cleaning operations with energy and precision. In this vital role, you will oversee the planning, coordination, and execution of restoration projects, ensuring that all work meets the highest standards of quality, safety, and efficiency. If you thrive in a fast-paced environment and are passionate about managing teams to restore spaces to their best condition, this is the opportunity for you! Duties Maintain the customer experience and overall customer satisfaction. Provide priortiy response to potential customers. Schedule crews and resorces to provide service on active projects. Coordinate and oversee Restoration services with crews and subcontractors. Document and/or review job file to support the services provided. Maintain communication with internal and external stakeholders. Manage Production/Restoration expenses Manage equipment and materials (assets). Follow and oversee safe work practices and adherence to safety and risk management guidelines. Train Production/Restoration personnel. Recruit Production/Restoration personnel. Manage Production/Restoration personnel. Continued development of leadership and management skills, as well as restoration expertise. Develop, implement, and oversee protocols to maintain facility, vehicles, equipment, and consumables. Other tasks/duties as required by employer. Must be motivated and a team player.

Education and Experience Requirements:

High School Diploma/GED required, Associates or Bachelor's degree preferred. Industry certifications preferred. (IICRC-Lead-Mold) Minimum 3 years of experience in operations. Minimum 1 year management and/or supervisory experience. Strong interpersonal skills, leadership skills, and management skills. Effective written and oral communication skills. Experience in cleaning, restoration, or construction preferred.

Physical and Work Environment Requirements:

Frequent field visits and field management will require jobsite activities. Occasional jobsite activities may involve lifting 50 pounds independently.

Normal Working Hours, Additional Working Hours and Travel Requirements:

This is a full-time position working 7:30am-4:30pm Monday-Friday. This position sometimes requires long hours (beyond 8 hours a day), including evenings and weekends, as needed. Travel is required and is primarily local. However, some out-of-town and overnight travel may be expected.

Pay:

$70,000.00 - $90,000.00 per year

Benefits:

401(k) Flexible schedule Health insurance Paid time off

Work Location:

In person