Service Supervisor (Machine Shop)

Service Supervisor (Machine Shop) Blanchard Machinery Company - 3.4 West Columbia, SC Job Details Full-time 22 hours ago Benefits Profit sharing Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Mechanical blueprint interpretation Customer communication Staff supervision Team leadership Interpreting technical drawings Electrical schematic reading and interpretation Financial management Full Job Description The Service Supervisor (Machine Shop) will plan and direct the activities of the Machine & Weld Shops, ensuring an acceptable level of profit while maintaining customer and employee satisfaction. Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results. Some of the benefits of joining our team are: Competitive Pay.

Benefits:

Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more. Exposure to world-class CAT training and development. A friendly and supportive work environment. Continuous exposure to learning and new technologies. Opportunities for advancement. Contributes to a positive work environment and promotes the vision, mission and values of BMC. Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment. Establishing job priorities and scheduling daily job assignments to maximize customer satisfaction and profitability. Effectively managing all personnel including labor approval, professional development and training for employee and departmental growth. Ensuring employees, equipment, and facilities comply with all regulations, standards, and company policies. Manage work in process with use of Service Link for timely and correct invoicing. Provide accurate estimates on cost and completion times of repairs. Manage department expenses and maintain acceptable profitability. Communicate effectively with internal and external customers and technicians to ensure excellent customer service. Preparing parts requisitions, part returns, and ensure accurate and complete service reports along with other necessary reports, forms, and paperwork. Other duties as assigned. High School Diploma or equivalent 5 years' experience working in a heavy equipment shop to include previous management experience is required.

Knowledge of:

Reusability Guidelines, Service Information System Information and Applied Failure Analysis. Must be able to read and interpret blueprints and schematics, operating and maintenance service manuals. Basic working knowledge of equipment operation and associated operating systems. Strong problem-solving skills and detailed oriented with a high level of accuracy. Proven leadership ability and excellent people skills are required. Excellent communication skills and the ability to develop relationships with other departments. Ability to handle multiple tasks and coordinate operations of different areas. Experience with interpreting financial information is required. Prior experience with DBS, Service Link and SIS 2.0 systems is preferred. Working Conditions The physical environment requires the employee to work primarily inside throughout the day; however, this position may also require working in non-climate-controlled environments as well as outdoors. Required to use personal protective equipment to prevent exposure to injury and/or hazardous materials. Position requires employees to be physically present at designated worksite locations. Requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting. Physical use of a broad variety of tools and machines to maintain, troubleshoot and repair equipment. Must be able to lift varied weights. Seeing, reading, and writing to complete job responsibilities. Use of computers and other forms of technology to complete job responsibilities.