Quality Control Supervisor

Responsibilities SQF, Food Safety & Regulatory Compliance Maintain strong working knowledge of the SQF Code and ensure departmental compliance with SQF, GMP, HACCP, customer, and company requirements. Support SQF audits, regulatory inspections, customer audits, and implementation of corrective actions. Serve as the backup to the Quality Manager on quality, food safety, regulatory, customer, and certification-related matters, including SQF, ISO, GMP, HACCP, internal audits, and compliance activities. Assist with maintaining readiness for SQF, customer, regulatory, and third-party audits and inspections. Lead monthly GMP inspections and follow-up activities to ensure facility-wide compliance. Plan, schedule, and conduct routine internal quality and process audits; document findings and track completion of corrective and preventive actions. Assist in the development, implementation, review, and maintenance of quality procedures, SOPs, work instructions, and quality systems. Training, Onboarding & Team Development Present quality and food safety content during new hire orientation and onboarding sessions. Assist with onboarding activities, employee training coordination, and maintaining onboarding documentation. Develop, coordinate, and deliver refresher training programs for Quality Technicians and other personnel as needed. Maintain and monitor the quality training matrix to ensure required training completion and compliance. Coach, mentor, and develop Quality personnel while fostering a culture of accountability, continuous improvement, and problem-solving. Conduct performance reviews, provide coaching and feedback, and document employee performance discussions and actions. Assist with tracking departmental attendance and coordinating staffing coverage as needed. Quality Operations & Reporting Prepare, review, and maintain daily quality reports, including Hold reports and production shift quality summaries. Prepare consolidated weekly and monthly quality reports for management review. Maintain accurate quality records, documentation, logs, and reports in accordance with company and regulatory requirements. Assist with investigations, root cause analysis activities, and implementation of corrective and preventive actions. Assist with equipment verification and calibration activities to ensure measurement accuracy and compliance. Staffing, Leadership & Cross-Functional Support Coordinate departmental staffing coverage for PTO, absences, and scheduling needs. Arrange temporary coverage and cross-training activities to maintain continuous quality oversight. Collaborate with Production, Operations, Maintenance, Warehouse, and Safety teams to resolve quality concerns and implement process improvements. Assist the Quality Manager with departmental projects, initiatives, audits, and other assigned responsibilities. Qualifications Education Associate's degree in Food Science, Quality, Industrial Engineering, or related field preferred, or equivalent combination of education and experience. Experience 3-5 years of experience in quality assurance within food manufacturing, plastics, packaging, or a regulated manufacturing environment. Prior supervisory or team leadership experience preferred. Knowledge Strong working knowledge of SQF, GMPs, HACCP principles, internal auditing processes, food safety systems, and regulatory compliance requirements. Skills Strong leadership, coaching, organizational, and team development skills. Effective verbal and written communication skills. Strong attention to detail, data analysis, reporting, and problem-solving abilities. Ability to manage competing priorities in a fast-paced manufacturing environment. Proficiency in Microsoft Office and quality documentation systems. Certifications SQF Practitioner certification required. HACCP certification required or ability to obtain within a defined timeframe. Internal Auditor training and ISO experience preferred. Working Conditions Plant environment with exposure to production floor conditions, including noise and temperature variations. Required use of personal protective equipment (PPE). Ability to support production shifts as needed. Occasional overtime may be required during audits, investigations, projects, or peak production periods. Physical Requirements Ability to walk and stand on the production floor for extended periods. Ability to climb stairs and access mezzanines as needed. Ability to occasionally lift up to 25 lbs. Success Metrics Timely completion of GMP inspections and internal audits with corrective actions completed on schedule. Training matrix compliance maintained at 100% for required trainings. Reduction in repeat non-conformances and improvement in quality KPIs, including defects, rejects, customer complaints, and Internal Holds. Accurate and timely completion of quality reports and documentation. Team engagement, accountability, and competency as reflected through training effectiveness and performance evaluations. Position Overview The Quality Supervisor is responsible for leading and supervising the Quality team to ensure product safety, regulatory compliance, operational quality, and adherence to company and customer requirements. This position oversees quality systems, SQF program compliance, GMP enforcement, internal auditing activities, quality reporting, training programs, and continuous improvement initiatives throughout the facility. The Quality Supervisor supports the development and maintenance of quality procedures, work instructions, and quality management systems while collaborating closely with Production, Operations, Maintenance, and Safety teams to resolve quality concerns and improve operational performance. This role also assists with onboarding, employee training and development, equipment verification and calibration activities, attendance tracking, and maintaining accurate quality documentation and reporting systems. The Quality Supervisor also serves as the backup to the Quality Manager on quality, food safety, customer, regulatory, and certification-related matters, including SQF, ISO, internal audits, customer requirements, and compliance-related activities.