Shift Lead - MILLER

Shift Lead - MILLER 3.0 3.0 out of 5 stars Position Summary Are you a dynamic leader with management experience and a passion for coaching and inspiring teams? Our Shift Lead provides hands-on experience in every aspect of car wash operations. As you progress through training, you'll gain increasing responsibility, ultimately mastering day-to-day operations and becoming accountable for the overall success and profitability of a Super Star Car Wash location. This is your chance to build a career where growth, leadership, and innovation take center stage! Through this program, you will: Gain real-world leadership experience Gain in-depth knowledge of operations, customer service, and team management Cultivate the skills necessary to lead and manage high-performing teams P.S. - You will need to like working outdoors, as this role involves spending the majority of the time outside. Essential Duties / Tasks / Responsibilities (These responsibilities must be able to be performed with or without reasonable accommodation) Customer Service Responsibilities Rollout the red carpet by being friendly to customers and handling vehicles with extreme care Communicate effectively at all levels with employees, customers, peers, and management Operations & Compliance Responsibilities Learn to execute open and close duties and follow designated procedures Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures and report safety or maintenance issues to management Understand Quality Control factors associated with customer's overall experience, products and services, scheduling / labor cost control with respect to historical performance & seasonality Facilitate and assess damage claims Ensure compliance with all laws, rules, regulations, and policies at Local, State & Federal levels Support company initiatives, including but not limited to marketing, promotions, sales, customer service, and talent management initiatives Completing tasks associated with location cleanliness such as sweeping, replenishing, mopping, cleaning, and/or minor landscaping work as directed by leadership Keep the entire property spotlessly clean and organized Other duties as assigned Leadership & Employee Development Responsibilities Learn our coaching / training model Motivate employees to complete job tasks efficiently and effectively What We're Looking For Education High school diploma or GED equivalent Must be at least 18 years of age Experience Externals 1 year of customer service or supervisory experience required. Leadership experience preferred. Car wash, retail or hospitality experience preferred.

Adaptability:

Thrive in a fast-paced, outdoor environment

Communication:

Excellent verbal and interpersonal skills

Flexibility:

Willingness to work outside and adapt to various weather conditions

Schedule:

Ability to work flexible, full-time schedule to include days, evenings, weekends and holiday Internals 6 months - 1 year of customer service or supervisory experience required. Leadership experience preferred. Car wash, retail or hospitality experience preferred.

Adaptability:

Thrive in a fast-paced, outdoor environment

Communication:

Excellent verbal and interpersonal skills

Flexibility:

Willingness to work outside and adapt to various weather conditions

Schedule:

Ability to work flexible, full-time schedule to include days, evenings, weekends and holiday

Work Environment Outdoor and Indoor Settings:

Primarily work outdoors

Weather Conditions:

Exposure to heat, cold, rain, and wind

Noise Levels:

Moderate to high noise levels from equipment and vehicles

Team Collaboration:

Frequent interaction and collaboration with colleagues and customers

Fast-Paced:

High pace, especially during peak hours

Customer Interaction:

Regular engagement with customers Physical Activity Prolonged periods of standing and walking Manual tasks and operating equipment Stamina and endurance throughout the shift. Why Super Star Car Wash Super Star Car Wash isn't just a place to get your car washed. It's where you leave your messes and stresses behind. With over 100 locations across AZ, CA, CO, and TX, we're your ultimate sidekick for top-notch car wash services that truly shine. Since the start, we've focused on reliability, unlimited car washes, and treating our customers like VIPs. This dedication has led to super growth and welcoming more Super Star team members. We are innovative with the latest car wash tech and eco-friendly practices, while giving back to our communities through partnerships, fundraising, and charity work. Join us for clean cars and personal growth! What We Provide Excellent Medical / Dental / Vision for full-time employees after waiting period STD, LTD and Life Insurance Options 401(k) eligibility is granted if you are 18 or older and have completed 2 months of service Free weekly car washes Tuition reimbursement (full-time employees) Referral Program with $150 payout

Pay Transparency Base Pay:

$18.25-$19.25/hour (Weekly Pay) Join the Super Star Car Wash team and embark on an exciting career where every effort is recognized, and every day brings new opportunities! If you're ready to shine, we want you on our team! Let's make your career sparkle! The pay rate for the successful candidate will depend on relevant experience and geographic location. Notice to Applicants Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to jobs@sscwaz.com and let us know the nature of your request and your contact information.