Office Admin/Print Associate

Office Admin/Print Associate at Insight Global Office Admin/Print Associate at Insight Global in Dorchester, Massachusetts Posted in 14 days ago.

Type:

full-time

Job Description:

We are seeking a detail-oriented Print Production Associate to support day-to-day document production, printing, and finishing operations. This role is ideal for someone with strong customer service skills, a production mindset, and basic technical proficiency with office equipment and software. Desired Skills & Experience Basic computer proficiency, including keyboard and mouse navigation Working knowledge of Microsoft Office (Excel, Outlook, Word) Ability to manage basic reporting in Excel Comfortable sending/receiving emails, saving/opening files, and data entry in Outlook Familiarity with internet browsing and web-based systems Ability to operate PCs and navigate standard workplace applications Experience using printers and managing print jobs (sending documents, selecting printers, etc.) Basic troubleshooting skills (e.g., mapping network printers, sending to preconfigured printers) Strong attention to detail and ability to follow processes Basic math skills (addition, subtraction, multiplication, division, percentages) Professionalism and ability to interact with customers in a business environment 2-3 years of experience in a production or print environment At least 1 year of experience in an office setting preferred Ability to lift up to 50 lbs as needed Nice-to-Have Skills Experience with device maintenance (e.g., replacing toner, drums, and consumables) Exposure to Adobe InDesign or Adobe Acrobat (basic editing or adjustments) Familiarity with Fiery print systems or similar print management software Key Responsibilities Execute print production tasks to meet customer SLA requirements (printing, assembly, finishing) Serve as a point of contact for receiving and logging customer print requests Review job specifications and ensure accurate processing of print jobs Maintain production logs and reporting for billing and tracking purposes Operate production equipment including printers, copiers, and finishing machines (cutting, folding, scoring) Perform quality checks before, during, and after production runs Track and manage incoming jobs using a job tracking system or job board Maintain inventory of supplies and coordinate restocking as needed Provide exceptional customer service and communicate clearly with stakeholders Clean and maintain equipment and workspace to ensure operational efficiency