Bilingual Production Support Lead

Bilingual Production Support Lead at Moore, A Series LLC Bilingual Production Support Lead at Moore, A Series LLC in Frederick, Maryland Posted in 3 days ago.

Type:

Full-Time Job Description:

Moore is a data-driven constituent experience management (CXM) company achieving accelerated growth for clients through integrated supporter experiences across all platforms, channels, and devices. We are an innovation-led company of 5,000 people that is the largest marketing, data, and fundraising company in North America serving the nonprofit industry with clients across education, association, political, and commercial sectors. Bilingual Production Support Lead TheBilingual Production Support Leadhelps strengthen employee relations and supports effective communication between management and employees. This roleassistsin organizing andfacilitatingcross-cultural communication and contributes to smooth and efficient production operations. In addition, this position providesEnglish/Spanishtranslation and interpretation support as needed. Duties and Responsibilities Follow and support all department procedures and company policies. Establish goals to improve personal and department performance. Support the execution of company goals that contribute to achieving the companys vision. Quality-check Print Production job jackets to verify stock issues and confirm stock is properly issued by operators. Create job jackets and print work tickets for Production Supervisors as requested. Input occurrences into the Issue Reporting System to track areas of the business for improvement. Review and verify data collection and daily shift summary reports.

Prioritize requests to maximize efficiency. Understand the escalation process and report problems to the Manager promptly. Communicate any issues and status updates regardingjob jackets, mail, or stock pulls verbally or in writingin a timely manner.

Maintain tidy and organized common workstations. Perform other duties as assigned. Required Skills and Abilities Bilingual Spanish - English Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals. Ability to solve practical problems and handle a variety of variables in situations with limited standardization. Ability to interpret written, oral, diagram, or schedule-based instructions. Ability to read and comprehendsimple instructions, short correspondence, and memos; ability to write simple correspondence.

Shows creativity in approaching new or existing problems and is willing to try new ideas. Seeks outadditionalresponsibility whenappropriate. Physical Requirements Frequently required to stand, walk, and sit. Regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds. Noise levelin the work environment is usually moderate. Education and Experience High school diploma or GEDrequired. Two years of related experience and/or training preferred. Schedule Monday, Wednesday, Thursday, and Sunday6:00 PM 4:45 AM Benefits Health insurance Paid time off Dental insurance Vision insurance 401(k) with company matching MooreCompanyparticipatesis committed tocreating a diverse environment and is proud to be anequal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. MooreCompany is also committed to compliance with all fair employment practicesregardingcitizenship and immigration status. MooreCompanyparticipatesin the E-Verify program. Mustbe authorized to work in the United States and successfully pass a comprehensive criminal background investigation.