Office and Production Assistant

Job Summary Inkwell Printing is a family-owned commercial print and mailing company looking for a motivated, energetic team member to support both our office and production departments. This role is a key part of our daily operations. You will help keep jobs moving, communicate with clients, and make sure projects move smoothly from start to finish.

What You'll Do:

Enter and manage customer orders using our print management software Answer phones and respond to client emails Create, update, and track job tickets through production Coordinate with production, graphics, and mailing departments Schedule shipping, deliveries, and courier services Verify order details and ensure all specifications are accurate Track and document customer communication and order changes Follow up on jobs to ensure deadlines are met Assist with general office tasks and support the team as needed What This Role Is Really About This position is all about organization, communication, and attention to detail. You will act as a link between the office and the production floor, helping ensure that every job is accurate, on schedule, and clearly communicated. Success in this role means staying organized, following through with details. Work Environment This is not a fully desk-based role, and it is not a fully physical role. It is a mix of both. You will spend time at a computer, but also move through the shop, checking jobs, answering questions, and supporting the team wherever needed. No two days are exactly alike. What We're Looking For Strong organizational skills and the ability to manage multiple jobs at once Clear and professional communication, both written and verbal High attention to detail, especially with data entry and job specifications Comfortable using Microsoft Office (Word, Excel, Outlook) Ability to adapt as priorities shift throughout the day Able to work in a fast-paced environment without getting overwhelmed Self-motivated with a willingness to jump in and help wherever needed Why This Role Is a Good Fit Work with a small, team-oriented company Hands on involvement in real production work Variety in day-to-day work with no repetitive routine Opportunity to learn the print/mailing industry Set hours. Weekdays only. No nights or weekends.

Pay:

From $18.00 per hour

Work Location:

In person