Quality Control Specialist

Position Summary The Quality Control Specialist is responsible for ensuring that DOC Brands products are manufactured, tested, packaged, and released in compliance with FDA regulations, internal quality standards, and customer requirements. This role supports incoming inspections, in-process checks, finished goods release, line clearance, and quality-related consumer complaint handling in collaboration with Marketing and Regulatory teams to help ensure that safe, effective, and compliant products reach consumers. Key Responsibilities Quality Control & Inspection

• Perform incoming inspections of components, packaging materials, and finished goods.
• Conduct in-process and final inspections of products, including dental repair kits, temporary dental cement, gels, packets, applicators, and packaging.
• Verify labeling, lot codes, expiration dates, and packaging integrity.
• Document inspection results accurately and maintain quality control records. GMP & Regulatory Compliance
• Ensure compliance with

FDA 21 CFR

Parts 210 and 211 and other applicable OTC regulations.

• Follow and help enforce Good Manufacturing Practices (GMPs) on the production floor.
• Support internal and external audits and inspections.
• Identify, document, and escalate GMP deviations or nonconformances. Testing & Evaluation
• Perform basic product testing as required, such as visual inspections, seal integrity checks, weight checks, functional testing, and measurements.
• Review Certificates of Analysis (COAs) and compare results against specifications.
• Assist with stability and retention sample programs as assigned. Nonconformance & Investigation Support
• Document nonconforming materials and product holds.
• Assist with investigations related to complaints, deviations, and quality incidents.
• Support corrective and preventive actions (CAPAs). Documentation & Recordkeeping
• Complete inspection forms, logs, and batch record reviews accurately and on time.
• Maintain organized quality control files and ensure data integrity.
• Assist with SOP adherence and updates as needed. Cross-Functional Support
• Work closely with Production, Marketing, Customer Service, and Regulatory teams.
• Provide real-time quality support during manufacturing and packaging operations.
• Communicate quality concerns clearly and professionally. Qualifications Required
• High school diploma or GED required; associate degree or higher preferred.
• Three or more years of experience in Quality Control, Quality Assurance, or regulated manufacturing; experience in OTC, medical device, pharmaceutical, or consumer health environments is preferred.
• Working knowledge of Good Manufacturing Practices (GMPs).
• Strong attention to detail and documentation accuracy.
• Ability to follow written procedures and specifications. Preferred
• Experience in OTC oral care, pharmaceuticals, or medical devices.
• Familiarity with FDA inspections or audits.
• Experience with complaint handling or nonconformance investigations. Skills & Competencies
• Strong organizational and documentation skills.
• Ability to identify defects, trends, and compliance risks.
• Comfort working on a manufacturing floor.
• Clear written and verbal communication skills.
• Ability to work independently and as part of a small team. Physical Requirements
• Ability to stand, walk, and move throughout production areas.
• Ability to lift up to 30 pounds as needed.
• Manual dexterity for inspections and sample handling.
• Ability to move materials using a pallet jack and material cart. Work Environment
• Manufacturing, packaging, and office environment.
• May involve exposure to adhesives, cleaning alcohol, and oral care materials.
• Use of personal protective equipment (PPE) as required.

Pay:

$50,000.00 - $52,500.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Paid time off Vision insurance

Work Location:

In person