Director of Quality

Director of Quality Unical Aviation, Inc. - 3.1 Glendale, AZ Job Details Full-time 1 day ago Benefits Relocation assistance Qualifications Quality assurance within aerospace industry Customer communication Quality control within aerospace industry Warehouse experience Data-driven problem-solving Warehouse operations Manufacturing company experience

Negotiation Full Job Description Position Summary:

The Director of Quality plays a pivotal role in ensuring that the company maintains its reputation for delivering quality products that meet the highest quality standards while ensuring Operational functions understand, follow, and improve functional processes ensuring compliance of AS9120B/ASA100 and Unical QMS. This position leads and reinforces all aspects of quality, operations, and other functions, ensuring the company's QMS meets all regulatory, customer, company, Part 145, and both ISO 9001 and

AS9120/ASA100

requirements.

Primary Responsibilities :

4 direct reports and multiple indirect reports through functional matrix organization. Defines and promotes the quality mindset across the organization and all sites. Manages

UAI, 145

Quality functions working with cross-functional leadership to deliver high quality products on schedule and any need to include Miami office, UK office, or UK warehouse. Ensuring that Unical meets all federal, state, and local safety and environmental requirements. Improves, enhances, and maintains quality system to ensure company's facilities, equipment, personnel, methods, processes, and procedures conform to internal guidelines, regulatory standards, and customer requirements and contractors such as B&H. Assures quality products and processes by establishing and enforcing quality standards. Establishes standards and processes for the disposition of NC material. Ensures product quality documentation and records system by ensuring quality assurance procedures are written and updated, as necessary. Leads and ensures all aspects of quality and operational technical training for and 145 is carried out meeting all regulatory and company requirements. Responsible for technical training for all aspects of Quality and Training for

UAI, 145.

Adheres to EHS safety protocols and is responsible for creating, cultivating, and driving a culture of Continuous Improvement and both Quality and Operational Excellence. Leads and develops quality assurance staff by recruiting, selecting, orienting, and training employees. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks. Achieves financial objectives by preparing the quality assurance budget, scheduling expenditures, analyzing variances, and initiating corrective actions. Instrumental in removing barriers, solving problems, and executing a complex operating dynamic. Acts as quality subject matter expert for Quality matters, Quality tasks and escalations, either directly or through direct/indirect staff. Ensure Customer satisfaction in terms of safety, services, costs of ownership and performance. Leads quality department to meet company goals and objectives. Oversee the interface with customers, FAA, and other regulatory agencies with respect to Quality. Leads and ensures internal audits, regulatory audits, and customer audits are carried out; any NCs are managed per requirements.

Define the metrics measuring performance:

customer satisfaction, internal checking process, supplier performance. Trains teams to the Quality principles, the Quality System , and the applicable Quality tools. Develops Site Quality culture through all the activities of the sites by: Encouraging quality first mentality in everything we do Promoting adequate behaviors to help each site member promote and instill quality. Provide status reports and metric updates to the COO and ELT. Serves as Management Representative for obtaining and maintaining quality certifications (ISO 9001/AS9120/ASA100) in addition to Part 145 and C.A.S.E requirements. Overall responsibility for non-conforming parts and RMA processing Ensures compliance training for all agents acting on behalf of Unical. Exhibits strong leadership, communication and problem-solving skills while leading the Quality Assurance department toward company goals and objectives.

Additional Responsibilities:

Continuously evaluate and improve operational processes, systems, and workflows to enhance productivity, reduce costs, and streamline operations across various departments with a focus on fulfillment, logistics, and customer service/engagement. Collaborate closely with other departments, including marketing, finance, and technology, to ensure seamless coordination and alignment of operational activities with overall business objectives. Other duties as assigned. Qualified Experience / Skills /

Training:

Solid knowledge of Quality and Operational principles and tools, including audit techniques Basic computer skills and Microsoft Office (PowerPoint, Project Management, Visio, Excel, Word, and Outlook) In-depth understanding and knowledge of

AS9100/ISO9001/ASA100

Quality Management System and Part 145 Requirements Excellent verbal and written communication Strong leadership and team management skills Proficiency in Microsoft Word, Excel, and Outlook skills.

Education:

Bachelor's/Master's Degree preferred or equivalent demonstrated work experience in Quality and/or Operations.

Experience:

Minimum of 10 years' experience in Quality Assurance, Part 145, Warehouse Operations, Aerospace. At least 10 years of experience leading a team in management, with a proven track record of improving product quality and customer satisfaction.

Licensure/Certifications:

Six Sigma Certification (Green Belt, Black Belt, or Master Black Belt) preferred.

ISO 9001

Lead Auditor or Internal Auditor certification preferred. ASQ certifications such as Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Certified Reliability Engineer (CRE) preferred. OSHA safety training or certification desirable in manufacturing environments Working knowledge of regulatory compliance standards applicable to industry requirements (FDA, ISO, AS9100, ASA100, IATF 16949, etc.)

Preferred Knowledge, Skills, Demonstrated Capabilities:

Ability to develop, implement, and maintain company-wide quality strategies and performance metrics. Demonstrated capability to lead cross-functional teams and drive organizational change initiatives. Strong leadership, coaching, and employee development skills with the ability to build high-performing teams. Excellent analytical and problem-solving skills with the ability to interpret complex data and make sound business decisions. Ability to identify quality risks and implement effective mitigation strategies. Strong project management and organizational skills with the ability to manage multiple priorities and deadlines. Effective communication and presentation skills with the ability to interact with executive leadership, customers, suppliers, and regulatory agencies. Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages): Bilingual in English/Spanish a plus

Technical Systems Proficiency:

Travel Required:

10%

Domestic Eligibility:

Eligible for employment in the

US Clearance:

None Decision Making, Complexity:

Exercises broad independent judgment in developing and implementing quality strategies, policies, and compliance initiatives across the organization. Makes critical decisions involving regulatory compliance, airworthiness standards, customer requirements, production quality, and operational risk mitigation. Interprets and applies complex FAA, EASA, AS9100/ASA100, ISO, customer, and contractual quality requirements to ensure organizational compliance. Evaluates quality performance metrics, audit findings, nonconformance trends, and operational data to determine corrective and preventive actions.

Organizational information:

Provide an overview of the organizational unit structure, including manager of position, direct reports to the position, and dotted line (indirect reports) to the position:

Direct Reports:

3

Employees Exempt:

Yes Job Dimensions, Contributions to

Success:

Responsible for the development, implementation, and continuous improvement of Environmental, Health & Safety (EH&S) programs across the organization Oversees compliance with federal, state, and local regulations including OSHA, EPA, and other applicable safety and environmental standards. Manages workplace safety initiatives, incident prevention programs, emergency response planning, and environmental compliance activities. Conducts risk assessments, safety audits, inspections, and incident investigations to identify corrective and preventive actions. Partners with operations, HR, maintenance, and leadership teams to promote a strong safety culture and ensure safe work practices. Maintains required EH&S documentation, training records, permits, and reporting requirements.

Nature of Contacts:

Identify communications in performing the responsibilities of this position: internal, external, cursory, involved, influencing, negotiating, and frequency. Cursory communication on a irregular basis with internal parties only.

Physical Requirements:

Lifting:

minimum 50 lbs.

Carrying, Walking, Pushing, Climbing, Reaching Equal Opportunity:

Airbus is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Airbus is also committed to compliance with all fair employment practices regarding citizenship and immigration status. As a leader in our field, Airbus provides relocation assistance for qualified positions and a comprehensive compensation and benefits package. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.