Quality Assurance Manager

Quality Assurance Manager South Bay Solutions - 3.3 Fremont, CA Job Details Full-time $130,000 - $150,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Referral program Qualifications Quality control corrective actions Supplier management ISO standards Supplier quality engineering practices Corrective and preventive actions (CAPA) Improving operational efficiency GD&T Team management Performance Improvement (PI) Quality inspection Manufacturing Root cause analysis Cross-functional collaboration Escalation handling Manufacturing company experience Cross-functional communication Full Job Description About Us South Bay Solutions is a high-precision machine shop, making parts for semiconductor, medical devices, and advanced tech hardware. Our tolerances are measured in microns, our equipment is top-of-the-line, and our team is passionate about quality craftsmanship. Job Description The Quality Assurance Manager leads all quality functions to ensure compliance, product integrity, and continuous improvement in a manufacturing environment. This role oversees QC, QE, QMS, and FAI activities while driving corrective actions, reducing defects, and managing supplier and customer quality. The position partners cross‑functionally to integrate quality into processes and support operational and business goals. Key Responsibilities Lead and manage all quality functions, including: Quality Control (inspection, CMM programming, lab operations) Quality Engineering (RCCA, supplier quality, customer quality, MRB) QMS Management (audits, document control, system effectiveness) First Article Inspection (FAI / AS9102 package completion) Establish and drive the company's quality strategy aligned with operational and financial goals Develop, monitor, and improve key quality metrics (PPM, scrap, rework, COPQ, audit performance, FAI turnaround) Ensure effective root cause analysis and corrective action processes are implemented and sustained Oversee supplier quality performance, including issue resolution and escalation Ensure timely and high-quality responses to customer quality issues and maintain strong customer confidence Drive reduction of internal defects and variation through data-driven process improvements Ensure the Quality Management System is compliant, effective, and actively used by the organization Lead internal and external audit activities and maintain certification requirements Improve efficiency and throughput of inspection and FAI processes to support production flow Serve as the escalation point for critical quality issues impacting customers or operations Partner cross-functionally to ensure quality is built into processes during NPI and production Required Skills Strong leadership capability with experience managing multiple quality functions (QC, QE, QMS, FAI) Deep understanding of quality systems (AS9100 / ISO 9001) and ability to ensure practical, effective implementation Proven root cause and corrective action expertise (8D, 5-Why, Fishbone) with a track record of reducing repeat issues Solid knowledge of manufacturing processes, preferably CNC machining and high-mix/low-volume environments Strong working knowledge of GD&T, inspection methods, and metrology systems (including CMM) Ability to analyze quality data and drive improvements in PPM, scrap, rework, and overall cost of poor quality Experience managing supplier quality issues and driving corrective actions with external vendors Strong customer-facing skills, including handling complaints, RMAs, and formal responses (8D, SCAR) Ability to balance compliance with operational efficiency (avoid over-inspection, build practical systems) Effective cross-functional communication and problem-solving skills with Operations, Engineering, and Supply Chain Education / Experience Bachelor's degree in Engineering, Quality, or related technical field (or equivalent experience) 7+ years of experience in quality within a manufacturing environment 3+ years of leadership experience managing quality teams or multiple quality functions Experience in semiconductor and medical industries preferred Strong familiarity with ISO 13485 and

ISO 9001

standards Background in CNC machining or precision manufacturing strongly preferred Six Sigma certification (Green Belt or higher) preferred Schedule 8 hour shift Monday to Friday Benefits Health Insurance (Medical/Dental/Vision) paid 100% for employees Life insurance policy Safe Harbor 401(K) plan 401(K) matches Paid time off (vacation/sick/holidays/floating holiday) Referral program •We do not offer visa sponsorship•