Quality Assurance Sr. Manager - Financial Crimes

About The Role:

As a Quality Assurance Sr. Manager - Financial Crimes, you will be responsible for designing, implementing and overseeing the global Quality Assurance (QA) program across AML, KYC/CDD, Sanctions and Anti-Bribery & Anti-Corruption (ABAC) processes. This role ensures that financial crimes controls are executed in line with internal policies, regulatory expectations and global standards, while driving consistency, audit defensibility and continuous improvement across all regions and lines of business. You will act as a second-line oversight function, providing independent review, challenge and performance insight into operational effectiveness, control adherence and risk exposure.

What You'll Do:

Establish and execute a global QA strategy covering KYC/CDD, sanctions screening, transaction review, ABAC due diligence and ongoing monitoring activities Oversee end-to-end QA operations, including sampling methodologies, testing execution, defect identification, root cause analysis and reporting Define and maintain QA standards, procedures and testing frameworks aligned with regulatory expectations and industry best practices Evaluate the effectiveness of financial crimes controls and identify control gaps, process weaknesses and operational risks Conduct targeted reviews and thematic testing based on emerging risks, regulatory changes or audit findings Deliver clear, audit-defensible QA reporting to senior leadership, including trends, defect rates, systemic issues and remediation status Partner with business, operations and compliance stakeholders to drive corrective action plans and sustainable remediation Provide independent challenge to first-line activities and escalate material issues, control failures or high-risk trends to appropriate governance forums Support internal and external audits by acting as a primary QA liaison, providing evidence, insights and control validation Develop and maintain quality benchmarks, KPIs and KRIs to measure effectiveness and maturity of financial crimes processes Implement continuous improvement initiatives, including automation, standardization and optimization of QA processes Lead the development and delivery of QA-focused training and feedback loops to improve analyst performance and consistency Oversee global QA calibration exercises to ensure alignment across regions and reviewers Act as a subject matter expert on QA methodologies, regulatory expectations and financial crimes risk management frameworks Leadership & Team Management Promote a culture of accountability, quality and continuous improvement