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Quality Control Manager - QCM
Job
STA Contracting Inc.
Brunswick, GA (In Person)
Full-Time
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Job Description
Overview STA Contracting Inc. is seeking a dynamic and detail-oriented Quality Control Manager (QCM) to oversee and implement the Quality Control Program for custodial and facility services at a secure federal facility. This role involves overseeing all aspects of quality control and inspection processes to ensure all services are performed in compliance with contract requirements, performance standards, and federal regulations. As a QCM, you will be instrumental in maintaining rigorous quality standards, analyzing inspection data, and collaborating with COR and Project Manager to deliver outstanding results. Your expertise will help drive continuous improvement and uphold the integrity of our janitorial contract from start to finish. Duties Develop, implement, and manage the site specific Quality Control Plan Conduct routine inspections of all serviced areas to ensure compliance with contract standards Document inspection results and corrective actions Identify deficiencies and coordinate corrective measures with staff and management Serve as primary point of contact for quality assurance matters with government representatives Maintain inspection logs, reports, and performance records Ensure compliance with OSHA standards and chemical safety procedures Provide training and guidance to janitorial and floor care staff Investigate and resolve customer complaints in a timely manner Participate in meetings with government personnel regarding contract performance Ensure all personnel comply with federal facility rules and security protocols Ability to stand, walk, and inspect facilities for extended periods Reliable attendance and professionalism Qualifications High school diploma required, Associate or Bachelor degree preferred Minimum three years of supervisory or quality control experience in custodial or facility services perfered but not required Strong knowledge of commercial cleaning standards and floor care procedures Experience developing and managing documentation Strong communication and leadership skills Ability to use basic computer programs for reporting and documentation Security Requirements This position is located within a secure federal facility. All employees must meet the following requirements: Be authorized to work in the United States Successfully pass an in depth federal background investigation Complete fingerprinting and any required security screening Maintain eligibility to work on a federal contract •Failure to meet or maintain security requirements may result in removal from the contract• Prior experience in quality control within the janitorial industry is recommended but not required we're willing to train the right candidate. Join us as a Quality Control Manager (QCM) to help ensure our janitorial projects run smoothly and meet our high standards. If you're detail‑oriented, enjoy problem‑solving, and are ready to lead quality efforts on active job sites, we'd love to hear from you!