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Job Description
Who We Are On July 1, 2025, IPL Plastics merged with Schoeller Allibert to form IPL Schoeller (the 'company'). The Company's operations are split across North America (11 manufacturing plants) and Europe (16 manufacturing plants). The company is headquartered in Dublin, Ireland. IPL Schoeller is a leading manufacturer of sustainable rigid packaging solutions across a range of end market segments including returnable transit packaging, consumer and industrial packaging, environmental containers and agricultural packaging. The company employs c.4,100 employees across North America (1,600 employees) and Europe (2,500 employees.) Quality Supervisor Job Purpose Responsible for directing all aspects of the Quality Department to support the production goals of the Forsyth facility. Key Areas of Responsibility & Duties
PLANNING, PROCEDURES & PROCESS 1.
Responsible for Quality Management System, SQF Food Safety System compliance by managing the site policies, procedures, processes, programs, and practices, to assure the company of continuous conformance with appropriate standards and regulations. 2. Responsible for supervising the Food Safety Program. 3. Oversees functions of Quality Auditor Team members, ensuring conformance of activities to Quality Food Safety System procedures and instructions along with departmental instructions and housekeeping activities. 4. Works to promote the Food Safety culture: Develops and maintains employee Food Safety communications with the workforce by displaying quality reports and other pertinent SQF information on communication boards. 5. Gathers information, conducts investigations, and collaborates with other departments to resolve quality complaints from customers under guidance of Plant Manager. Communicates customer concerns to Management and to the Shop Floor. Prepares quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions, and re-validations. 6. Oversees daily Food Safety Operations and Requirements and reports accordingly to the Plant Manager. 7. Compiles statistical data and writes reports summarizing findings. Prepares and distributes reports on customer complaints, investigations, and other Quality, Food Safety KPIs. 8. Maintain a schedule of internal
GMP, SQF
audits, lead, or support execution of internal audits, tracking findings. 9. Works with Plant Manager to analyze monthly audit results and create an action plan to resolve identified issues promptly. Follows up as necessary to insure completion. 10. Serving as the Document Control Manager and managing site documents, records, forms, and work instructions that are vital to maintaining our SQF compliance program. 11. Develops quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; monitoring inventories. 12. Validates quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures. Develops and enforces good manufacturing practice (GMP) systems; validating processes; providing documentation; managing staff. 13. Maintains and improves product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with members of management to develop new product and engineering designs, and manufacturing and training methods. 14. Responsible for incoming raw material inspection and testing, record retention and disposition. Reports raw material and product quality issues to management, and documents corrective actions. Receive and maintain the COA for all incoming materials, comparing product to listed specifications. 15. Engage with Operations to prevent and resolve any quality issues or food safety issues on the production floor. Works closely with all departments to ensure their support and compliance with the Food Safety programs. 16. Responsible for initiating containments of suspect products or non-conforming products, coordinating sort and rework activities and final disposition of product following departmental or Quality System instructions. 17. Performs other related duties as assigned.
COMPLIANCE, COLLABORATION AND AVAILABILITY 1.
Complies with company policies and procedures. 2. Responsible for quality of work performed 3. Any travel, if required 4. Report promptly at designated start time 5. Report Quality Concerns 6. Clock in and out of both payroll and visual systems accurately, if applicable 7. Be courteous and helpful to others 8. Collaborate with other departments to effectively support the production goals of the facility. 9. Must be able to work assigned schedule Safety & Sustainability Expectations Reporting of any safety concerns. Follow all Safety Rules and Regulations Proactive participation in daily housekeeping requirements in order to maintain a clean and neat working environment. Care and report required maintenance of any equipment, work tools and safety equipment. Qualifications & Skill Requirements
MINIMUM QUALIFICATIONS, FORMAL EDUCATION, CERTIFICATIONS OR EQUIVALENTS
High School Diploma or Equivalent required. Bachelors Degree in Quality related field preferred.
WORKING EXPERIENCE - NATURE & LENGTH
Minimum 5 years related work experience in manufacturing Quality management, preferably in the plastics industry. Minimum 5 years leadership and management experience.
Oral and Written Communication Skills, Technical Communication Skills Professionalism Organization, Planning & Project Management Computer Literacy Strong Problem-Solving Skills Experience with Good Manufacturing Practices (GMP), HACCP If you have the above experience and are looking for a role where you can make a real difference, apply today to find out more!
