- Description
- We are looking for a Lead Quality Assurance Technician to be responsible for assisting the Quality Assurance Manager with the day-to-day tasks of the quality program in the plant. The primary responsibility is to assure final products meet the company's quality standards and adhere to customer specifications.
Wage:
- $22 - 28/hr, Highly DOE
Essential Duties and Tasks:
- + Build analytical and investigative skills within the QA team.
+ Foster a culture of ownership, proactivity, and professional communication. + Oversee operational SQF compliance, including audits, process adherence, and documentation. + Identify gaps and escalate trends or issues to the Quality Manager. + Serve as SQF-certified backup for the Quality Manager. + Accurately enter quality complaints into the system. + Gather all required information and documentation for investigations. + Prepare cases for Quality Manager review, approval, or escalation. + Lead operational aspects of investigations, including fact collection and coordination with department managers. + Ensure investigations are fully documented. + Escalate high-risk or complex cases to the Quality Manager for final decision-making or customer engagement. + Partner with cross-functional teams to implement corrective and preventive actions. + Track CAPAs from initiation to completion and verify effectiveness. + Escalate complex or recurring issues to the Quality Manager. + Monitor GMPs, process compliance, traceability, and operator-collected retains. + Identify potential risks and quality gaps before they escalate. + Analyze data and trends to anticipate issues and recommend improvements. + Communicate professionally with QA Techs, operations, and leadership. + Provide the Quality Manager with all information needed for strategic decision-making. + Act as the operational bridge between QA Techs and management.
- Skills and Abilities
- + Experience with SQF, GMPs, or BRC standards.
+ Strong computer skills: Excel, databases, QMS systems, and basic reporting tools. + Proven problem-solving and investigative skills (root cause analysis, trend analysis). + Excellent communication skills, both verbal and written. + Leadership or supervisory experience — ability to coach and develop a team. + Detail-oriented, proactive, and able to prioritize tasks effectively.
- Benefits
- We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home.
Our offerings include:
+ Competitive compensation with performance-based incentives and retirement savings plans with company match + Customizable group benefits including health, dental, life, disability, and travel insurance + Paid time off + Employee perks such as discounts on insurance, wireless plans, travel, and more + Career development opportunities + A dynamic, inclusive work environment where your voice matters and your growth is supported
- Qualifications
- Education
- Preferred
- + Bachelors or better
- Experience
- Required
- + 3 years: QA/QC in Manufacturing or Food Environment
- Preferred
- + QA or Quality Team Lead + SQF Level 2 Certification Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
Job Category:
- QualityFull-Time