Quality Manager
Job
Hughes Recruiting & Consulting
Rockford, IL (In Person)
$102,500 Salary, Full-Time
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Job Description
Quality Manager:
Rockford, IL Our client is seeking a Quality Manager to lead and strengthen its Quality Management System (QMS), drive quality performance, and ensure compliance across documentation, training, customer requirements, and operational processes. This is a high-impact leadership opportunity for a quality professional who thrives in a cross-functional environment and enjoys building systems, developing teams, and driving continuous improvement.Key Responsibilities:
Quality Systems Leadership Lead and maintain the company's Quality Management System (QMS) Ensure procedures, standards, controls, and metrics are clearly defined and followed Drive accountability for quality performance across departments Document Control & Compliance Oversee procedures, work instructions, forms, and records Standardize legacy documentation and improve document organization Ensure documentation supports audit readiness and operational efficiency Audit Readiness Own the internal audit program, including schedules, reporting, and follow-up actions Serve as lead contact for customer, certification, and compliance audits Partner cross-functionally to resolve findings and improve controls Training & Competency Programs Develop training matrices, certification programs, and training documentation Ensure employees are trained to procedures and quality expectations Track completion and maintain compliance records Customer Quality Lead complaint investigations, corrective actions, escalations, and reporting Maintain customer-facing quality metrics and dashboards Ensure timely and professional communication with customers Continuous Improvement Lead quality-focused improvement initiatives using Lean, PDCA, 8D, or similar tools Analyze trends and metrics to improve processes and reduce risk Leadership & Team Development Supervise, coach, and develop quality team members Support hiring, onboarding, and performance management Foster a culture of accountability, ownership, and collaborationSkills & Experience :
Education :
Bachelor's degree in Quality , Engineering, Supply Chain, or related field, requiredExperience :
3-5+ years of experience in quality leadership, quality systems, or related roles, requiredKnowledge:
Strong understanding of internal auditing practices, root cause analysis, document control, & metrics reporting, requiredIndustry:
Experience in electronics, distribution, manufacturing, or regulated industries, strongly preferredSoftware:
ISO-based QMS , required What W eOffer:
Comprehensive Medical, Dental & Vision Insurance- majority paid by employer 401(k) w/ company match Basic Life & AD&D Insurance PTO Paid Holidays Employee Assistance Program
- 100% employer paid Tuition Assistance Program Scholarship Program Wellness Program And More !
Please Note:
This role does not offer visa sponsorship or relocation assistance. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Pay:
$90,000- $115,000/year + annual bonus incentive
Type:
Full-time, 1 stShift, On-site Schedule:
Monday- Friday , normal business hours Apply today to take the next step in your quality career!
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insuranceWork Location:
In person Quality Manager 4.2 4.2 out of 5 stars Rockford, IL $90,000- $115,000 a year
- Full-time Hughes Recruiting & Consulting 37 reviews $90,000
- $115,000 a year
Full-time Quality Manager:
Rockford, IL Our client is seeking a Quality Manager to lead and strengthen its Quality Management System (QMS), drive quality performance, and ensure compliance across documentation, training, customer requirements, and operational processes. This is a high-impact leadership opportunity for a quality professional who thrives in a cross-functional environment and enjoys building systems, developing teams, and driving continuous improvement.Key Responsibilities:
Quality Systems Leadership Lead and maintain the company's Quality Management System (QMS) Ensure procedures, standards, controls, and metrics are clearly defined and followed Drive accountability for quality performance across departments Document Control & Compliance Oversee procedures, work instructions, forms, and records Standardize legacy documentation and improve document organization Ensure documentation supports audit readiness and operational efficiency Audit Readiness Own the internal audit program, including schedules, reporting, and follow-up actions Serve as lead contact for customer, certification, and compliance audits Partner cross-functionally to resolve findings and improve controls Training & Competency Programs Develop training matrices, certification programs, and training documentation Ensure employees are trained to procedures and quality expectations Track completion and maintain compliance records Customer Quality Lead complaint investigations, corrective actions, escalations, and reporting Maintain customer-facing quality metrics and dashboards Ensure timely and professional communication with customers Continuous Improvement Lead quality-focused improvement initiatives using Lean, PDCA, 8D, or similar tools Analyze trends and metrics to improve processes and reduce risk Leadership & Team Development Supervise, coach, and develop quality team members Support hiring, onboarding, and performance management Foster a culture of accountability, ownership, and collaborationSkills & Experience :
Education :
Bachelor's degree in Quality , Engineering, Supply Chain, or related field, requiredExperience :
3-5+ years of experience in quality leadership, quality systems, or related roles, requiredKnowledge:
Strong understanding of internal auditing practices, root cause analysis, document control, & metrics reporting, requiredIndustry:
Experience in electronics, distribution, manufacturing, or regulated industries, strongly preferredSoftware:
ISO-based QMS , required What W eOffer:
Comprehensive Medical, Dental & Vision Insurance- majority paid by employer 401(k) w/ company match Basic Life & AD&D Insurance PTO Paid Holidays Employee Assistance Program
- 100% employer paid Tuition Assistance Program Scholarship Program Wellness Program And More !
Please Note:
This role does not offer visa sponsorship or relocation assistance. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Pay:
$90,000- $115,000/year + annual bonus incentive
Type:
Full-time, 1 stShift, On-site Schedule:
Monday- Friday , normal business hours Apply today to take the next step in your quality career!
Benefits:
401(k) matching Dental insurance Employee assistance program Employee discount Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insuranceWork Location:
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