Quality Manager

Company DescriptionAt TA Services, we don't just move freight

• we move business forward.

Since 1986, we've been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn't an afterthought

• it's a competitive advantage.

We're intentional about building a workplace where you're supported, challenged, and equipped to grow. From day one, you'll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there's no limit to what we can achieve. If you're driven, collaborative, and ready to win, you'll fit right in.

Here's what drives us:

• People First
• We lead with care, connection, and respect.
• Service
• Our customers, carrier partners, and team members deserve nothing less than excellence.
• Safety
• Built into every move we make.
• Results
• High standards. Real outcomes.
• Innovation
• We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let's take a closer look at the roleJob DescriptionKey ResponsibilitiesLead and oversee all quality assurance activities to ensure compliance and continuous improvementDevelop, implement, and maintain

ISO 9001

2015 quality management systems and documentationManage internal and customer audit processes, including corrective actions and follow-upMonitor, analyze, and report quality metrics to drive process improvements and operational efficiencyCollaborate with cross-functional teams to identify issues, implement solutions, and maintain process standardsWork Environment This role operates in a warehouse and distribution environment with a mix of office and floor presence. The position requires regular interaction with operations teams and may involve a fast-paced, deadline-driven setting.

Days and Shift InformationMonday

• Friday 6:00 am-2:30 pm.

Additional hours as needed based on operational demands.

QualificationsEducationAssociate's degree in a related field or equivalent experience requiredBachelor's degree in a related field preferredExperienceMinimum 3 years of supervisory experience in a manufacturing or distribution environment (5+ years preferred)At least 3 years of experience working with ISO standards and quality management systemsExperience leading audits, corrective actions, and process improvementsProficiency in Microsoft Office (Excel, Word, PowerPoint)Familiarity with warehouse management systems and quality tools (e.g., SIPOC, scorecards)Six Sigma certification or training (Yellow, Green, or Black Belt) preferredPersonality TraitsDetail-oriented with strong organizational skillsAnalytical thinker with problem-solving abilitiesEffective communicator, both verbal and writtenAble to manage multiple priorities and meet deadlinesTeam-oriented with the ability to work in a fast-paced environmentDependable and adaptable when dealing with complex situationsAdditional InformationPay / Benefits / PerksCompetitive pay rate

Paid Time Off:

Accrue up to five days of PTO in the first year; two weeks of vacation plus one week of PTO accrued upon first anniversary.

Health & Insurance:

Medical, Dental, Vision, Life Insurance, and Disability coverage.

Additional Benefits:

Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, and Employee Assistance Program.

All your information will be kept confidential according to EEO guidelines.