Quality Assurance Manager

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

Position Summary:

The QA Manager is responsible for monitoring the production process for compliance to all respective codes, company policies and quality of the product(s). This position also assists with training team members on the production line and communicates changes or modifications of the production process to the entire team. Duties /

Responsibilities:

• Maintain current master copy of all documents in the office including supplier data, supplier audit reports, DAPIA, ECR's, record of changes, CEF forms, etc.
• Distribute materials (DAPIA updates, supplier data, product standards, etc.) in a meeting environment with full explanation of changes or additions.
• Review all change orders.
• Review service trends on a weekly basis to reveal any weak areas in the production process.
• Initiate ECR's for proposed changes or modifications of the DAPIA designs or Floor Plans.
• Follow-up with all paper-work distributions to assure changes are being made in accordance with distributed drawings and specifications.
• Perform a systematic documented line inspection, in a 14- day rotation of CCI items, material installation, and observation of testing equipment.
• Daily inspection of a labeled unit.
• Follow-up inspections of yard work and re-testing.
• Ensure that the QA Administration - FTC Database is updated routinely and monitor for repetitive issues or other quality issues.
• During IPIA inspections, ensure Asst. QA Department Manager routinely walk with the IPIA while in their respective departments.
• De-brief General Manager and Production Manager of daily IPIA findings
• Responsible for ensuring HUD 302 reports, Alternate Construction reports and Energy Star reports are completed properly and reviewed monthly.
• Responsible for ensuring weekly DAPIA training with team members (more frequently as necessary in areas identified by repetitive or other quality issues).
• Ensure QA Administrative database for Training is updated routinely.
• Assist with training all new team members and department transfers.
• Training and review of new floor plans, DAPIA designs, Product Standards, supplier data, etc.
• Responsible for ensuring All testing personnel and their back-ups are certified as required.
• Report all quality control and IPIA findings.

o All IPIA findings are to be answered properly by the QA Manager and Department Manager. o Each Department Manager that had a non-conformance found in their area by the IPIA or is a repetitive non-conformance must be documented and answered with the use of a C.E.F. (Compliance Education Form). o These forms must be filed and maintained to eliminate repeat issues.

• Keep the General Manager and Production Manager aware of problem areas and the top three issues.
• Keep the Home Office aware of repetitive issues, new materials, and any new code interpretations.
• Maintain any QA information boards as required.
• Other duties as assigned.

Qualifications:

• Previous experience preferred in manufactured housing
• Leadership / management experience in a manufacturing environment preferred
• 5+ years' experience in Quality department preferred
• Certification relating to quality preferred
• Expert level of knowledge of material
• Ability to read and understand both orders and prints
• Provide a great customer experience to retail stores
• Leadership ability to ensure parts are pulled in a timely manner
• Communicating clearly and constructively at all levels of the organization

Physical Demands:

• Must be able to lift and carry up to 50 lbs.
• Work may require stooping, bending, crouching, crawling, pushing, and / or pulling.
• Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
• Work environment is not temperature controlled and may result in exposure to extreme temperatures.
• Work primarily involves sitting / standing, up to 4 hours at a time This is a salaried position, offering a compensation package that includes a base salary plus profit-based incentive pay (996) Why Clayton?

Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00018 Clayton Manufacturing The Clayton story began in 1956 with a simple but powerful mission - helping more hardworking families across America achieve homeownership. Clayton is committed to Opening Doors to a Better Life. We are a leading single family, values driven home builder dedicated to attainable housing, sustainable practices, and creating a world class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey building, selling, financing, and insuring homes. Our success is in our team members - join our team and see how you can help us build a better tomorrow. As a shared service, Home Team team members support many functions across the Clayton enterprise. The Home Team includes wellbeing, internal audit, accounting/finance, marketing, legal, campus operations, and more. We believe our strength is our people. That's why we invest in opportunities for our team members to personally and professionally grow. As a leader in modern and attainable housing, Clayton is committed to delivering forward-looking technology solutions. With a dedicated team of over 500 technology professionals, we continue to evolve and innovate, ensuring we remain at the forefront of our industry. Our collaborative and innovative culture encourages team members to grow to their full potential. Our focus on team member experience, development and engagement is paramount, offering career pathing and leadership development opportunities to foster growth and success within our organization. Clayton Home Building Group has more than 12,000 team members across the United States, and built more than 59,000 homes last year. Home Building Group makes the dream of homeownership a reality every single day, delivering quality-built homes at an attainable price. We are dedicated to a world-class team member experience, environmentally responsible building practices and helping provide attainable housing for all. This business unit is comprised of Clayton Manufacturing, Clayton Supply, and Clayton Properties Group. With 2,900+ team members and 400+ Retail locations nationwide, our home consultants create a world-class home buying experience by assisting customers in identifying a floor plan, selecting options, and coordinating the construction process. Clayton Retail sells more than 25,000 homes annually, as we strive to help customers achieve homeownership across America.