Quality Control Supervisor

Role description: The Quality Control Supervisor is responsible for supervising the quality functions and personnel to ensure compliance with customer requirements and company specifications.

Responsibilities:

Assist and serve as back-up to the Quality Control Manager as directed Interpret quality specifications and communicate to all applicable departments Maintain all pertinent records to adequately monitor quality performance and standards Review customer complaints with plant department to ensure corrective action measures are applied to prevent reoccurrence Supervise ware audits and report findings along with recommended corrective action plans. Interact with customers and customer service representative to solve problems and foster strong customer relations Oversee quality lab equipment calibrations and maintenance Manage lab supply inventory and ordering Manage the measuring of glass containers and provide reports Perform activities necessary for the effective management of the quality department by training and developing unionized workforce Establish and maintain a safe, sustainable, and healthy work environment Comply with environmental and food safety standards as set forth in plant policies and programs within the departmental responsibilities Minimum skills / qualifications: High School Diploma or equivalent Three years of experience in manufacturing quality Must be able to handle multiple tasks in a team-based environment Must have excellent presentation, interpersonal, and communication skills to interact effectively with management and outside customers Must have excellent problem-solving, planning, and organizational skills Must be proficient with Microsoft Office Suite Preferred skills / qualifications: Undergraduate degree in math, engineering, or a related discipline Two years of experience leading in a manufacturing environment Prior experience working with SAP ERP Prior experience working with a quality management system Prior experience working in the glass container manufacturing environment Lean Six Sigma Green Belt Certification