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Quality Assurance Engineer

Job

Robert Half

Grand Rapids, MI (In Person)

Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 6/30/2026

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Job Description

About the RoleWe are seeking a Senior Quality Assurance Engineer / End-to-End Test Lead to support large-scale retail technology initiatives for a fast-paced enterprise environment. This role is ideal for an experienced QA professional with strong retail domain expertise, hands-on test automation experience, and a proven track record leading end-to-end testing efforts across large teams and complex projects.

The ideal candidate will be comfortable coordinating testing activities across multiple stakeholders, driving quality assurance strategies, and ensuring successful delivery of enterprise retail systems and applications.

Key ResponsibilitiesLead and coordinate end-to-end testing activities across large-scale retail technology projectsCollaborate with cross-functional teams including developers, business analysts, product owners, and project managersDevelop and execute comprehensive QA strategies, test plans, and test casesDrive defect tracking, root cause analysis, and issue resolution throughout the testing lifecycleSupport and contribute to automated testing efforts and quality engineering best practicesEnsure testing coverage across integrated retail systems, applications, and workflowsProvide status updates, testing metrics, and risk assessments to leadership and stakeholdersAct as a Subject Matter Expert (SME) within retail systems and quality assurance processesMentor junior QA team members and help drive continuous improvement initiatives