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Head of Product and Quality Assurance
Job
EnrollHere
Raleigh, NC (In Person)
Full-Time
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Job Description
Head of Product and Quality Assurance EnrollHere Raleigh, NC Job Details Full-time 7 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) 4% Match 401(k) matching Life insurance Qualifications Customer communication Launching new IT products Customer relationship building Customer engagement SaaS (as product category for technical sales engineers) SaaS Full Job Description About the Role EnrollHere is seeking a highly driven Head of Product & Quality to lead product execution, customer engagement, quality assurance, and delivery across our platform. This is a hands-on leadership role responsible for ensuring we build the right products, deliver them quickly, and maintain the highest standards of quality and customer satisfaction. This individual will serve as the bridge between customers, product, engineering, data, compliance, and executive leadership. They must be equally comfortable meeting with customers, writing requirements, testing features, prioritizing roadmaps, and holding teams accountable for execution. Why this Role Matters At EnrollHere, product quality and customer experience are competitive advantages. We are building technology that powers critical business operations for our customers. The right person in this role will directly influence product innovation, customer satisfaction, platform adoption, and company growth while helping ensure we continue to deliver at a pace that sets us apart from the market. About the Culture EnrollHere is not a slow-moving corporate environment. We move fast. We make decisions. We execute. We are obsessed with delivering value to our customers and continuously improving our platform. We believe speed matters, accountability matters, customer engagement matters, and results matter. The ideal candidate thrives in an entrepreneurial environment where priorities evolve, customer feedback drives innovation, and every team member is expected to take ownership. This role is for someone who enjoys being in the trenches, solving problems, engaging with customers, and helping teams deliver exceptional outcomes.