Quality Manager

Quality Manager Dover, NH 03821

Full-time Full-time Job Title:

Quality Manager (Onsite Only)

Department:

Quality Reports To:

President Job Summary:

The Quality Manager is responsible for providing leadership, strategic direction, and oversight for all quality-related activities within Janco Electronics. This role ensures that the organization's products, processes, and systems meet or exceed customer, regulatory, and industry standards. The Quality Manager serves as the ISO Management Representative, maintaining compliance and continuous improvement across all facets of the Quality Management System (QMS).

Essential Duties and Responsibilities:

The Quality Manager's responsibilities include, but are not limited to: Provide direction and leadership to the Janco Electronics quality organization. Serve as the ISO Management Representative for the organization. Maintain, enhance, and ensure compliance with

ISO 13485

(and other applicable standards such as

ISO 9001

). Plan and execute the internal audit program; internal auditing certification required. Manage supplier quality, including supplier qualification, approval, and ongoing performance ratings. Oversee and track Corrective Action / Preventive Action (CAPA) activities to ensure timely resolution and root cause elimination. Review, investigate, and respond to customer complaints, ensuring effective containment and corrective measures. Participate in and lead Material Review Board (MRB) processes to evaluate and disposition nonconforming materials. Administer and maintain the calibration system. Establish, maintain, and improve manufacturing quality procedures. Administer and maintain the Document Control System. Oversee and support the Employee Training Coordinator to ensure personnel are trained and competent in quality standards and procedures. Lead continuous improvement initiatives using data-driven methodologies such as root cause analysis, SPC, and lean manufacturing tools. Act as the primary point of contact for quality audits—customer, regulatory, and certification.

Qualifications and Requirements:

Education and Experience:

Minimum of 5 years of quality experience within the Electronics Manufacturing Services (EMS) industry or related field. Bachelor's degree in Engineering, Quality Management, or a related discipline preferred; equivalent experience considered. Demonstrated experience managing ISO 13485 or

ISO 9001

systems. Proven track record of leading quality teams in a manufacturing environment.

Certifications:

Internal Auditor Certification (required). ASQ Certification preferred.

Knowledge, Skills, and Abilities:

Strong understanding of quality tools and methodologies (8D, FMEA, SPC, CAPA, etc.). Knowledge of IPC standards and electronic assembly processes preferred. Excellent communication, leadership, and interpersonal skills. Proficient in Microsoft Office and quality management software systems. Detail-oriented with strong analytical and problem-solving skills. 8am - 5pm Monday through Friday