Senior Director, Technical Services & QA/QC

Senior Director, Technical Services & QA/QC NJ Transit - 3.7 Newark, NJ Job Details 6 hours ago Benefits 401(a) Health insurance Dental insurance 401(k) Flexible spending account Tuition reimbursement Vision insurance Life insurance Qualifications Quality control corrective actions Regulatory inspections Bachelor's degree in mechanical engineering Engineering testing Bachelor's degree in electrical engineering Vendor management Engineering Staff scheduling Supplier quality engineering practices Regulatory compliance Mechanical Engineering Compliance audits & assessments Collaborating with government agencies Electrical engineering Improving operational efficiency Compliance management implementation Bachelor's degree in engineering Bachelor's degree Team management Performance Improvement (PI) Quality inspection Overseeing audit functions 1 year Senior level Electrical Engineering Cross-functional collaboration Research & development Mechanical knowledge Cross-functional communication Senior leadership

Full Job Description Senior Director, Technical Services Quality Assurance/Quality Control Location:

HQ-2 Gateway Forbes List of America's Best Employers 2024 Move forward with us! At NJ TRANSIT, you'll join us in transforming the third largest transportation agency in North America. We are committed to delivering safe, reliable service that gets our customers to their destinations on time-and we're looking to hire talented folks with a love of learning to make it all possible. This position presents the exciting professional opportunity for you to grow your career and to make a difference by working to ensure the hiring of top talent committed to the revitalization of New Jersey Transit. Summary The Senior Director of Technical Services and Quality Assurance/Quality Control (QA/QC) is responsible for overseeing and managing the technical services and quality control functions within an organization. This includes ensuring that products and services meet regulatory requirements, quality standards, and customer expectations. The Senior Director will develop and implement quality control processes, procedures, and systems, as well as lead a team of professionals in conducting audits, inspections, and testing to ensure compliance. They will also collaborate with cross-functional teams to identify and resolve any technical issues or challenges, and drive continuous improvement initiatives to enhance operational efficiency and product quality. Roles and Responsibilities Directs technical service and quality control/quality assurance operations, including cost effectively identifying and remedying core failure causes for NJ TRANSIT's passenger car and locomotive fleet, and ensuring maintenance staff and vendor compliance. Responsible for tracking trends in equipment and component failure in order to correct inherent problems in existing and new equipment and ensures that all programs are in accordance with Federal Transit Administration (FTA) standards. 2. Directs staff in the identification and analysis of core failures in existing and newly purchased equipment by fleet type. Ensures that appropriate remedies are applied and incorporated into the current maintenance procedures in order to improve the performance of equipment. 3. Directs the development and implementation of a Quality Control/Quality Assurance (QA/QC) program for the Mechanical Department, including the evaluation and monitoring of vendor QA/QC programs, services and materials. Ensures that programs are in accordance with FTA standards. 4. Directs staff in the analysis of equipment and component trends, and develops and implements corrective action. Ensures that component and parts are consistent with the latest technology and performance standards to improve performance of systems and subsystems. 5. Directs staff in activities to research and initiate new technologies, testing procedures and computer modeling systems, including procedures to implement changes in regulations and policies. Ensures maintenance programs provide safe and reliable equipment. 6. Initiates and supervises task forces comprised of multi-departmental members to evaluate effects of wayside interaction on equipment performance in order to reduce failures related to catenary and cab signal failures and extend equipment component life cycles. 7. Interfaces with government agencies, railroad associations, railroads, and professional societies to exchange ideas and ensure that NJ TRANSIT's and the Mechanical Department's interests are protected.irects the activities of assigned staff and oversees project assignments to ensure maximum utilization, training and scheduling of staff. Education, Experience and Qualifications Baccalaureate Degree in Electrical or Mechanical Engineering or related area

Knowledge and Skills:

Ten (10) years of experience in a technical department of a mass transit agency or freight railroad, including five (5) years of increasingly responsible management duties to include direct management of staff. One year of closely related experience can be substituted for each year of education required. At NJ Transit you will enjoy a competitive salary and excellent benefit package : Comprehensive Family Health Insurance - Prescription, Dental, Vision Flexible Spending Account Life Insurance Paid Leave 401(a), 401(k) Retirement Plans - up to 9% match Tuition Assistance Qualified Transportation Expense Plan (QTE) At NJ Transit we support and depend upon the diversity of our staff. NJ Transit is an Equal Opportunity Employer.