Quality Assurance and Process Improvement Coordinator II

Quality Assurance and Process Improvement Coordinator II Lifeworks

NW - 3.0

Portland, OR Job Details Full-time $69,869 - $90,411 a year 2 hours ago Benefits Wellness program Health savings account AD&D insurance Health insurance Dental insurance Flexible spending account Paid time off Employee assistance program Vision insurance Employee discount 403(b) Professional development assistance Life insurance Referral program Retirement plan Qualifications Training program design for professional development Teamwork QMHP Certification Electronic health records (EHR) management

CADC HIPAA

Master's degree Clinical staff training Instructor-led training (training delivery method) QA/QC Clinical documentation Working with individuals with mental health conditions Productivity software Workshop facilitation Clinical confidentiality policies Clinical documentation standards Documentation reviews Full Job Description LifeWorks NW's Quality Assurance and Process Improvement Coordinator II is a core contributor to the Quality Assurance and Process Improvement team. The QAPI team is the primary point of contact for clinical documentation and compliance questions. The Coordinator II executes customer service activities related to clinical documentation and compliance, including creating and leading staff training on these topics as needed. The Coordinator II audits charts, participates/leads quality improvement projects and change management initiatives, and works to develop the skills necessary to lead quality improvement and change management work independently. The Coordinator II investigates HIPAA violations and fraud, waste and abuse reports, responds to client and staff complaints, conducts internal audits, and prepares for state/country relicensing external audits.

Salary Placement Notice:

The posted salary range reflects the compensation potential for this role. Most candidates will be placed between the entry level and midpoint of the range, depending on their experience and qualifications. However, more seasoned professionals with extensive exact or similar experience may be considered for placement toward the higher end of the range. Final salary offers are made in alignment with internal compensation processes in accordance with Oregon Pay Equity laws.

Essential Responsibilities:

Develops and delivers staff training on Feedback Informed Treatment (FIT), the ORS/SRS tool, chart audits, HIPAA and CFR 42 Part 2 regulations, Medicaid/Medicare fraud, waste, and abuse, and other topics in response to staff need Provides research, conducts reviews/investigations, and writes recommendations regarding quality complaints, compliance issues, and HIPAA violations Drafts and updates policies and procedures pertinent to the Quality Assurance and Process Improvement program Executes internal audits Facilitates the completion of external audits Assists with an/or leads quality improvement work utilizing established methodologies such as Lean and Six Sigma Attends internal and external meetings as required Interacts with LWNW billing department to ensure proper documentation for service delivery Trouble shoots clinical software issues and reports EHR issues to IT Participates in professional development activities, maintains professional affiliations and promotes staff interactions, harmony and teamwork In the interest of continuing to understand the evolution of the EMR and changes in clinical practice, Coordinator II may maintain a small caseload in the area of their clinical specialty Required Qualifications Master's degree;

MHACBO QMHP

level of certification Requires clinical experience with psychiatric and substance use disorders Able to write, present, and facilitate trainings that engage participants in a positive learning environment Ability to examine clinical documentation for accuracy, compliance and completeness Knowledge of and adherence to HIPAA rules and regulations that protect Personal Health Information (PHI and ePHI) Ability to work effectively with clients and co-workers Ability to communicate clearly A basic knowledge of Oregon Administrative Rules Proficiency with the Microsoft suite of software Ability to master use of proprietary software including electronic health record. Preferred Qualifications CADC preferred 1-3 years in similar role/department within the behavioral health field preferred Equal Opportunity Employer www.lifeworksnw.org Drug Free/Tobacco Free Site 01/09

Pay:

$69,869.00 - $90,411.00 per year

Benefits:

403(b) AD&D insurance Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Referral program Retirement plan Vision insurance Wellness program

Education:

Master's (Required)

License/Certification:

QMHP Certification (Required) CADC certification (Preferred)

Work Location:

In person