Quality Control Supervisor
SHL Medical
North Charleston, SC (In Person)
Full-Time
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Job Description
JOB OVERVIEW / PURPOSE
The primary duty of the Quality Control Supervisor is to plan, organize, direct, and evaluate the routine activities, validation activities / testing, and project deliverables of the Quality Control Lab personnel. The Quality Control Supervisor ensures the Quality Control group tests and produces objective data to demonstrate the safety and reliability of products produced at the SHL Medical North Charleston manufacturing site.MAIN RESPONSIBILITIES
Supervisory Responsibilities:
Provide daily oversite of routine testing, coordinate with internal customers and external service vendors, and ensure procedures are developed, implemented, and maintained to meet quality system requirements. Supervise a team of 4-8 QC Inspectors.- Build collaborative relationships with internal customers to understand requirements and priorities, and plan resource allocations accordingly. Coordinate testing performed for SHL Medical acceptance activities and ensure service levels meet or exceed expectations.
- Work with direct reports to define clear performance and development goals / objectives. Provide coaching, leadership, and development to leverage their strengths. Foster a diverse and inclusive workplace that enables all participants to contribute to organizational objectives.
- Participate in site level initiatives and department level strategic objectives.
- Foster SHL culture of respect, safety, and continuous improvement.
- Process ownership of routine Incoming Quality Control (IQC), In -Process Quality Control (IPQC), and Final Quality Control (FQC) testing, as well as equipment control within the QC Lab.
- Ownership of QC Lab quality system compliance and business metric performance in key areas of responsibility including testing, process monitor testing, and equipment.
- Development of inspection and work instructions.
- Capable of performing process capability studies.
- Provide technical expertise for setup and future expansion of the QC Lab.
- Support Change Request and review board.
- Support Material Review Board.
- Performs other related duties as assigned.
Abilities:
- Minimum 3-5 years of Quality Control, Metrology, Lab or related experience in medical device or biotechnology industry.
- Excellent organization skills
- Able to communicate effectively by analyzing, summarizing, and presenting ideas concisely.
Preferred:
(nice to have)- Customer orientation and the ability to identify and effectively manage stakeholder expectations.
- Consensus-building skills to negotiate project deliverables, project risks and priorities.
Relevant Qualification:
(education and training) ∙ Bachelor's degree (or equivalent) in a relevant field, preferably in science or engineering Or an Associate degree with 10 years experience in medical device or biotechnology industry. 4.3. Language skills Mandatory (Must) ∙ English Desirable (Nice to have) ∙Mandarin Physical Requirements:
- Regularly required to use hands to finger, handle, or feel objects, tools, or controls.
- Reach with hands and arms.
- Prolonged standing, prolonged sitting.
- Bending, stooping, kneel or crouch.
- Speak, hear.
- Lift and move up to 10 pounds.
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