Quality Manager

Job Summary:

The Quality Manager is responsible for ensuring consistent product quality across manufacturing operations at the two facilities, including weldments, laser-cut components, and machined parts, as well as paint, final inspection, and testing.

This role establishes clear quality standards, ensures effective execution across processes and sites, and provides fact-based guidance to support informed product release decisions. The Quality Manager partners closely with Operations, Engineering, Supply Chain, and Finance to support on-time delivery while protecting product performance, safety, and customer expectations.

Key Responsibilities:

Manufacturing Quality OwnershipOwn quality performance for all products produced at the Cherokee facility, including fabricated assemblies, weldments (manual and robotic), laser-cut parts, and machined components.

Own quality performance for 60th Street operations, including paint, final inspection, and functional testing.

Ensure products released for shipment meet defined requirements for form, fit, function, safety, and workmanship.

Quality Standards & Process ControlEstablish and maintain clear, executable quality standards and inspection criteria aligned with product requirements and manufacturing processes.

Define inspection points and acceptance criteria based on process risk and critical characteristics.

Partner with Manufacturing Engineering to ensure drawings, specifications, and routings support repeatable, controllable quality.

Welding, Machining & Fabrication QualityDefine weld quality expectations and inspection methods for manual and robotic welding processes.

Ensure machining tolerances and critical dimensions are properly measured, controlled, and verified.

Support production teams in identifying process gaps and implementing corrective actions that improve first-pass yield.

Paint, Final Inspection & TestingDefine paint and coating quality requirements, including surface preparation, application, appearance, and durability.

Ensure final inspection and testing processes verify product readiness for shipment and intended use.

Maintain effective final quality checks that prevent defects from reaching customers while supporting production flow.

Issue Resolution & Continuous ImprovementLead investigation and resolution of quality issues using structured problem-solving approaches.

Implement corrective actions that address root causes and prevent recurrence.

Use quality data and trends to reduce scrap, rework, and customer-reported issues.

Cross-Functional Collaboration & Decision SupportServe as the primary quality partner to Operations, Engineering, Supply Chain, and Finance.

Provide clear, fact-based input to product disposition and shipment release decisions.

Identify and escalate quality risks that may impact product performance, safety, or customer expectations.

Leadership & DevelopmentLead and develop quality inspectors and quality personnel across both facilities.

Ensure consistent application of quality standards through training, coaching, and oversight.

Promote a culture of accountability, transparency, and continuous improvement.

Qualifications:

Bachelors degree in Engineering, Manufacturing, Quality, or related field, or equivalent experience preferred, 7+ years of quality experience in a manufacturing environment a plus.

Demonstrated experience with:

Weldments and fabricationMachined parts and dimensional controlPaint or coatings processesStrong analytical, problem-solving, and communication skills.

Preferred QualificationsExperience in heavy equipment, attachments, or industrial manufacturing.

Experience supporting multi-process or multi-site manufacturing operations.

Prior leadership experience in a production-facing quality role.

Key Performance IndicatorsReduced defects, scrap, and reworkImproved process stability and repeatabilityEffective identification and resolution of quality risksConsistent, defensible product release decisionsSustained customer satisfaction and reduced quality-related complaints

Exhibit Diamond Company Values:

CUSTOMER

FOCUSEDMeeting and exceeding internal and external customer expectations is the responsibility of everyone. We are committed to being a World Class organization and the greatest partner to our customers. We will listen, support, engage with empathy, our work must drive the success of our internal and external customers and team members.

ACCOUNTABILITYWe will be responsible for the commitments we make, and the expectations placed on us. When we fail, we will own it, learn from it and make the appropriate changes.

We will act with exceptional integrity in everything we do. We will be open to receiving and giving feedback.

TEAM PLAYERTeamwork and clear communication are paramount to our success.

We will seek and provide constructive feedback to one another, work as a collaborator, treat peers with respect and dignity, engage all team members as partners to solve problems and support one another with a positive attitude.

SAFETYWe believe safety must be at the forefront of all our decision-making. We will proactively invest in safe solutions and act consciously every day to keep ourselves, team members and customers safe.

GRITWe have the passion, determination and work ethic that gives us the ability to push through; to get to the end goal and recognize the obstacles we have overcome along the way.

When we tackle a difficult situation, we are determined to never give up and be the best in the industr