Quality Supervisor

Quality Supervisor Waco, TX Job Details 10 hours ago Qualifications Quality control corrective actions Customer communication Stakeholder engagement Calibration ISO standards Engineering Supplier quality engineering practices Regulatory compliance Compliance audits & assessments Corrective and preventive actions (CAPA) Inspection reporting and documentation Compliance management implementation Analysis skills Electrical experience Bachelor's degree in engineering Bachelor's degree Quality control documentation Decision making Overseeing audit functions Continuous quality improvement (CQI) Manufacturing Root cause analysis Supplier selection Senior level Leadership Manufacturing company experience Communication skills Stakeholder management Full Job Description At Forgent Power, we bring together over a century of industry expertise with the energy and innovation of a modern startup. We design and manufacture advanced power and electrical systems that keep industries, communities, and people connected. Our legacy of craftsmanship and reliability meets a culture driven by curiosity, collaboration, and continuous improvement. We're building the future of power—with people who are passionate about their craft and inspired to make a difference. The Quality Supervisor is responsible for developing, implementing, and maintaining a robust quality management system (QMS) to ensure compliance with customer specifications, industry standards, and regulatory requirements. This role oversees all quality assurance and control activities for engineer-to-order electrical skid manufacturing, driving continuous improvement and fostering a culture of quality throughout the organization. Key Responsibilities Develop and maintain the QMS in alignment with ISO standards and customer requirements. Act as the primary liaison for all quality-related matters with customers and internal stakeholders and ensure timely resolution of concerns. Identify measurable Critical to Quality (CTQ) characteristics for products with Engineering and develop methods with Manufacturing to ensure processes are controlled to meet customer specifications, industry standards, and internal quality requirements. Qualify suppliers with Purchasing, oversee incoming material inspection, and monitor supplier quality performance. Conduct and support audits (internal, customer, and third-party) and drive corrective actions. Lead root cause analysis, develop corrective/preventive actions for nonconformities, and ensure corrective actions are implemented and sustained to reduce Cost of Poor Quality (COPQ) and improve customer satisfaction. Maintain accurate quality records, inspection reports, and certifications in compliance with customer and regulatory requirements. Manage calibration programs for measurement and test equipment. Qualifications Bachelor's degree in Engineering, Quality Management, or related field 5+ years in quality management within manufacturing (preferably ETO or electrical systems) Core Competencies & Behaviors Leadership & Influence Communication Proficiency Problem Solving & Decision Making Root Cause Analysis & Continuous Improvement Customer Driven Mindset Analytical Skills Technical Capacity Collaboration Attention to Detail Accountable to Objectives Working Conditions The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation. Prolonged periods of sitting at a desk and working on a computer. Must be able to access and navigate each department in the Office and Factory Floor. Must be able to lift up to 25 lbs. Disclaimer The statements above are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. Forgent Power reserves the right to modify, interpret, or apply this job description as needed. Equal Employment Opportunity Statement Forgent Power is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected class.