Program Manager ( Order to Cash (O2C))
Inabia Software & Consulting Inc.
Redmond, WA (In Person)
Full-Time
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Job Description
Required Experience & Skills 10+ years of Program, Product, or Engineering Management experience in enterprise environments Strong background in QA Test Engineering, including: Test strategy, test planning, and execution UAT leadership and validation frameworks Defect management and release quality governance Deep expertise in Order-to-Cash (O2C), including: Subscription billing & invoicing Payments and revenue lifecycle Customer onboarding and service provisioning Proven experience building and scaling programs from 0 → 1 Experience owning multi-program portfolios with complex dependencies Experience delivering global / multi-region programs Strong understanding of: High-volume transactional systems Usage-based or subscription billing models Taxation (sales tax, VAT, GST) and compliance requirements Experience with test automation frameworks and QA tools Proficiency with Jira, Agile methodologies, and backlog management Strong stakeholder management across executive, business, and technical teams Proven ability to drive accountability, ownership, and measurable outcomes Preferred Qualifications Experience with: Subscription billing platforms (Zuora, Chargebee, Recurly) Payment systems (Stripe, Adyen, Braintree) ERP systems (Oracle, SAP) Experience in connectivity, telecom, or infrastructure-based service environments Exposure to: Service provisioning and activation systems Usage-based billing and metering platforms Background in building or scaling QA automation frameworks (Selenium, Cypress, API testing tools, etc.)