Quality Control Lead

SUMMARY:

The Quality Control Lead is responsible for overseeing and maintaining the quality control systems that ensure production is consistent with established standards, customer specifications, and production goals. Reporting to the Quality Control Manager, the Lead serves as a primary technical authority for color OK's (customer, sales, and plant). This role involves not only monitoring plant-wide quality but also providing guidance to the QC team to ensure the highest standards are met across all shifts.

WHAT YOU'LL DO ON THE A-TEAM

Act as the primary lead for customer-facing and internal color OK's, ensuring a high level of satisfaction through expert communication and technical mastery. Oversee concierge services for visiting clients, ensuring professional hospitality and occasionally providing transportation to and from the office. Methodically inspect post-color OK copies to identify and resolve complex print issues, including job line accuracy, color precision, folds, paper integrity, and marking. Diagnose quality issues at any project stage; serve as the key liaison to press supervisors to communicate equipment or manning issues before production is impacted. Provide high-level statistical expertise to the sampling process. Investigate complex quality issues, escalate unresolved defects to the QC Manager, and ensure the integrity of the Sample department. Recommend and implement standardized procedures to ensure color consistency across all press and production platforms. Direct online inspection and testing activities to maintain high productivity. Responsible for overseeing the Chain of Custody for quality copies. Audit and report monthly press time pulls. Apply Total Quality Management (TQM) tools to analyze data and present actionable quality reports to management.

WHAT YOU'LL NEED

5+ years of related printing experience, specifically with color OK's and direct customer interaction. Proven experience in a quality control environment with a deep understanding of web-offset press, premedia, and finishing operations. Strong results-orientation with the ability to lead by example. We are seeking a self-motivated, goal-driven individual committed to continuous improvement. Exceptional interpersonal skills, capable of managing high-stakes client visits and technical discussions with production staff. Ability to work flexible hours as determined by production needs and the Quality Control Manager. High School Diploma or equivalent required; additional technical certifications in print/color management preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required include superior color vision, close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent sitting and use of hands for typing and handling tools. Occasional standing, walking, climbing, kneeling, crouching, and bending. Ability to occasionally lift and/or move up to 25 pounds.

WHAT WE OFFER

Health, Dental & Vision Insurance Paid time off 11 paid holidays Company paid life insurance 3% 401(K) company contribution Employee assistance program TelaDoc services Arandell is proud to be an equal-opportunity employer and values diversity. Arandell does not discriminate on any unlawful basis, including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Arandell also prohibits harassment of applicants and employees based on these protected categories. The above statements reflect the general details necessary to describe the principal functions of the occupation described and shall not be construed as a detailed description of all the work requirements that may be inherent in the occupation.