Repair Services Associate, I M-F 8am-4:30pm

Performs basic tasks associated with servicing customer products, adhering to productivity and quality Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections. Records work performed in the form of symptom codes and parts replacement reasons Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors Learns policies and procedures and applies them to routine activities Complies with all required safety practices and regulations Able to follow and understand work instructions. Common hand tools. Work for a company that cares, offers a growth environment, and a culture of respect, inclusion and recognition - our front-line workers have an average 7-year tenure! Healthcare, Dental & Vision, Tuition Reimbursement 401k with Company Match Quarterly Cash Incentive Opportunity 2 Floating Holidays and Paid Volunteer Time Off Accrue up to 20 days of PTO in 1 year