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Job Description
Overview We are seeking a proactive and detail-oriented Quality Coordinator specializing in PVD (Physical Vapor Deposition) coatings and
ISO 9001
standards at a key service location in Walnut, CA. In this vital role, you will oversee the implementation, maintenance, and continuous improvement of quality management systems to ensure our manufacturing processes meet rigorous quality standards. Starting compensation commensurate with the ability and experience. Job Summary The Quality Coordinator supports the Quality Manager in maintaining and improving the
ISO 9001
Quality Management System (QMS) for PVD coating operations. This role coordinates training and compliance activities, conducts internal audits, supports external
ISO 9001
audits, administers the Nonconformance (NCR) and CAPA processes, and owns the calibration program. In addition, this role supervises incoming and outgoing inspection across up to two shifts to ensure consistent execution of inspection activities, accurate documentation, timely disposition, and audit readiness. The position drives timely closure, record integrity, and continuous improvement through cross-functional coordination and hands-on leadership. Essential Duties & Responsibilities Training & Compliance Maintain and improve the site training system to support
ISO 9001
compliance and operational consistency. Maintain training matrices and training records; track completion and due dates using Excel-based logs. Coordinate training completion with department supervisors and process owners; escalate overdue or high-risk gaps to the Quality Manager. Support creation and revision of work instructions, job aids, and training materials in collaboration with process owners. Support onboarding and refresher training related to QMS awareness, controlled documents, and defect prevention as assigned. Internal Audits + ISO 9001 Audit Support Create and maintain the internal audit schedule aligned to
ISO 9001
requirements and site priorities. Personally conduct internal audits (process and system audits); document objective evidence, findings, and opportunities for improvement. Coordinate corrective action follow-up for audit findings; verify effectiveness and ensure timely closure. Maintain audit records and trend findings to identify recurring/systemic issues and improvement opportunities. Support external
ISO 9001
audits jointly with the Quality Manager, including preparation, evidence collection, audit support, and post-audit action tracking.
NCR / CAPA
Administration Administer the nonconformance process: open/log NCRs, ensure containment actions are documented, and route for disposition/approval. Coordinate CAPA activities for internal nonconformities and customer complaints; manage due dates and escalate overdue items. Support root cause analysis using structured tools (e.g., 5 Whys); ensure actions are clearly documented and measurable. Prepare
NCR/CAPA
status summaries (aging, recurrence, high-risk items) for the Quality Manager and leadership as needed. Calibration Program Own and maintain the calibration system for inspection and measurement equipment; maintain an Excel-based calibration master list and schedule. Coordinate internal/external calibrations; ensure equipment is in-date, properly identified, and removed from service when out-of-calibration per procedure. Maintain calibration certificates/records and ensure traceability to standards where required; keep records audit-ready. Coordinate out-of-tolerance (OOT) responses, including impact assessment support, containment actions, and documentation. Document Control & QMS Recordkeeping Support document control workflows: draft/revise documents, route approvals, release controlled documents and archive obsolete versions. Ensure controlled documents are current at point of use; support removal of obsolete versions. Maintain QMS records (training, audits, NCR/CAPA, calibration) in an organized, audit-ready state. Data, Reporting & Cross-Functional Support Maintain and analyze QMS trackers in Excel (audit schedule, findings, CAPA aging, NCR trends, training compliance, calibration status). Prepare weekly/monthly reports and dashboards highlighting trends, risks, and repeat issues. Collaborate cross-functionally with production, engineering, maintenance, and shipping/receiving to support containment and implementation of corrective actions. Shipment Release Authority Serve as authorized final-release approver for outgoing shipments when acceptance criteria and documentation requirements are met. Coordinate shipment holds, releases, and required records (inspection results, certifications, packing lists) with Shipping/Receiving. Escalate high-risk or unclear acceptance decisions to the Quality Manager; document rationale and approvals per procedure. Required Qualifications High school diploma or GED required; Associate degree/technical coursework preferred. 2-4+ years of experience in manufacturing quality (coatings/surface engineering preferred). Working knowledge of
ISO 9001
concepts (internal auditing, document/record control, corrective action). Experience supervising employees in a quality/inspection environment, including scheduling and timecard approval (or demonstrated ability to do so). Demonstrated ability to conduct internal audits and document objective evidence clearly. Experience coordinating a calibration system (schedules, certificates, status control) or strong ability to learn quickly. Strong Excel proficiency (logs, pivot tables, basic charts/dashboards). Strong written and verbal communication, organization, and follow-through. Preferred Qualifications
ISO 9001
Internal Auditor training/certification. Experience with CAPA/root cause tools (5 Whys, Fishbone) and effectiveness verification. Exposure to Lean/continuous improvement tools (Kaizen, Standard Work, Visual Management). PVD/coating process familiarity is a plus.
Pay:
From $23.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance
Experience:
manufacturing quality: 2 years (Preferred) calibration system: 1 year (Preferred)
