Corporate Quality Systems & Performance Manager

Corporate Quality Systems & Performance Manager Blommer Chocolate Company - 2.8 Chicago, IL Job Details $135,000 - $165,000 a year 16 hours ago Benefits Health insurance Dental insurance 401(k) Tuition reimbursement Vision insurance Pet insurance Qualifications Compliance audits & assessments Data reporting Performance Improvement (PI) Data analytics Cross-functional collaboration Document management systems Cross-functional communication Full Job Description Blommer has been providing delicious, high-quality chocolate and cocoa products to customers since 1939. Built as a family business, we are continuing to grow and are looking for motivated and reliable associates to help in our mission of Bringing Chocolate to Life!

Essential Duties and Responsibilities:

Own and govern the corporate document control system, including policies, standards, procedures, and records. Establish document lifecycle rules (creation, review, approval, change control, archival) and ensure consistent use across all sites. Partner with functional and site leaders to ensure documents reflect current practices, regulatory requirements, and audit expectations. Monitor document compliance and drive timely updates based on audits, KPIs, and continuous improvement initiatives. Define, maintain, and standardize corporate quality KPIs across manufacturing sites. Develop dashboards, scorecards, and trend analyses to evaluate site and enterprise-level performance. Analyze leading and lagging indicators to identify risks, and improvement opportunities. Present performance insights to senior leadership with data-driven recommendations for prioritization of projects and investments. Lead the corporate internal audit program for manufacturing sites, including risk-based audit planning, execution, reporting, and follow-up. Ensure audits evaluate compliance to corporate standards, regulatory requirements, and GFSI-aligned systems. Track audit findings, corrective actions, and effectiveness of improvements across sites. Use audit outcomes and trend data to drive systemic improvements and strengthen quality maturity. Integrate audit results, KPI trends, and site feedback to prioritize corporate quality improvement initiatives. Support business cases for quality-related investments based on risk, performance gaps, and return on improvement. Facilitate cross-functional collaboration to ensure improvements are scalable and sustainable. Monitor, assess, and interpret FSMA and other applicable regulatory requirements impacting manufacturing operations. Lead the corporate implementation of regulatory program changes, including development of standards, guidance, and timelines. Partner with Food Safety, Regulatory, Legal, and Operations leaders to translate regulatory requirements into enterprise quality programs. Ensure corporate document control reflects current FSMA and regulatory expectations. Define enterprise KPIs and audit criteria to confirm effective implementation and ongoing compliance with FSMA programs. Support sites during regulatory inspections by providing corporate-level performance data, documentation standards, and audit readiness insights. Provide corporate governance, standards, and performance monitoring for FSMA programs; site teams retain responsibility for execution and day-to-day compliance. Model company values by working collaboratively with plants and business functions to build trust and strengthen partnerships that drive success.

Note:

The employer reserves the right to change or assign other duties to this position

Physical Requirements:

General office environment with majority of time using computer Manual & Visual Requirements-Keyboard and mouse usage. Visual acuity and clear hearing ability. Requires frequent travel (25 - 35%)

Safety, Quality and Hygiene Requirements:

Maintain compliance with all company policies, procedures and code of conduct. Comply with workplace uniform requirements and safety gear, when on the plant floor v. office.

Performance Expectations:

Consistent on-time completion and quality of corporate audits. Improved transparency and effectiveness of quality KPI reporting and scorecards. Reduction in repeat audit findings and systemic non-conformances. Improved document compliance, version control, and audit readiness across sites. Clear prioritization and execution of corporate quality improvement initiatives. Integrate FSMA requirements into enterprise KPIs, audit criteria, and document control to enable proactive risk identification and compliance monitoring.

Skills and Work Experience Requirements:

5+ years of experience in Quality Systems, Food Safety, or Manufacturing Quality, with corporate or multi-site oversight preferred. Demonstrated experience managing document control systems and internal audit programs. Strong capability in data analysis, KPI development, and performance reporting. Experience translating performance data into prioritized improvement initiatives. Proven ability to influence cross-functionally and drive standardization without direct authority. Strong understanding of food safety and quality systems (e.g., GFSI schemes, HACCP, GMPs). Strong analytical, problem‑solving, and documentation skills. Ability to manage multiple priorities and projects in a fast-paced environment

Education:

Bachelor's degree in Food Science, Chemistry, Engineering, or a related technical field required. Advanced degree or professional certifications (e.g., HACCP, PCQI, Lead Auditor, Lean or Six Sigma, ASQ) preferred.

Career Progression:

Employees are encouraged to express interest in internal career opportunities throughout Blommer. Expectations for promotion or job role change are driven by proficiency and performance in current role. Career progression would align to other plant leadership roles within Blommer. A reasonable estimate of the current base salary range at the time of posting is below. The base salary does not include other forms of compensation or benefits. The actual base salary within the specified range is based on several factors, including but not limited to applicant's skills, prior relevant experience, education, certifications, job responsibilities, market considerations and, if applicable, the location of the position. This role is eligible for either a discretionary annual bonus (based on company, business unit and individual performance). Salary Range $135,000-$165,000

Benefits:

Blommer understands that our employees are our biggest assets. With this in mind we offer a generous benefits package. Health, Dental & Vision- eligibility begins day 1 of hire! 401(K) Pet insurance Tuition reimbursement 10 pounds of free chocolate for your birthday Blommer Chocolate Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Note to External Recruiters /

Search Firms :

Blommer Chocolate Company does not accept unsolicited resumes and will not pay for any placement resulting from the receipt of an unsolicited resume. Any unsolicited resumes received will not be considered as a valid submission.