Quality Assurance Technician

Job Description As a Quality Assurance Technician, you will be responsible for maintaining and ensuring the highest standards of food safety and quality within our production environment. You will conduct daily calibrations of scales, thermometers, and other quality-related equipment, document calibration results, and address any discrepancies immediately. Your role will include documenting product holds, deviations, and quality issues, and escalating critical concerns for immediate resolution. You will also perform environmental monitoring activities and conduct ATP verifications and allergen testing as required. Additionally, you will troubleshoot issues during testing, monitor production lines for quality standards, and verify QA documentation accuracy. You will also conduct training for QA staff and provide coaching to enhance team performance. Responsibilities Perform daily calibrations of scales, thermometers, and quality-related equipment. Record calibration results and address discrepancies or malfunctions immediately. Document and report product holds, deviations, and quality issues encountered during shifts. Escalate critical concerns such as CCP violations for immediate resolution. Maintain detailed and accurate records for traceability and follow-up. Perform or assist in environmental monitoring activities, including swabbing. Conduct ATP verifications and allergen testing, ensuring proper documentation. Troubleshoot and address issues identified during testing. Monitor the production line to ensure quality standards are met. Verify that all QA documentation is completed accurately and on time. File and organize completed paperwork for compliance and auditing. Conduct training and retraining of QA floor staff. Identify skill gaps and provide coaching to enhance team performance. Essential Skills At least 3 years of experience in food manufacturing, preferably bakery or pizza production. Minimum of 1 year in a leadership role. Experience in quality assurance, HACCP, PCQI, chemistry, and quality control. In-depth knowledge of FDA, USDA, and other relevant food safety regulations. Additional Skills & Qualifications Associates degree in Food Science, Microbiology, or a related field. PCQI and/or HACCP certification preferred. Bakery experience is preferred. Ability to make firm decisions and handle situations requiring action, such as inspections. Job Type & Location This is a Contract to Hire position based out of Kankakee, IL. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Kankakee,IL.

Application Deadline This position is anticipated to close on Apr 10, 2026. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people Actalent is an equal opportunity employer. About Actalent Actalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day. Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.