Quality Technician (Entry-Level)

This new role has been created to support our expanding Hammond plant, giving you the opportunity to help establish and strengthen quality processes as the facility grows. The position follows a rotating night shift schedule that includes weekend coverage, aligned with production needs. As a Quality Technician, you'll be hands-on in ensuring our refractory materials meet the high‑performance standards required for some of the toughest industrial environments. From testing and analyzing materials to supporting continuous improvement, you'll help drive product integrity, operational reliability, and safety across the plant. Your work directly contributes to the quality of products used in steelmaking, cement production, and other extreme‑temperature processes. What You'll Do Champion Safety & Compliance Follow all safety protocols while performing tests and handling materials.
Ensure QC activities meet environmental, health, and regulatory standards. Test & Inspect Refractory Materials Conduct physical and chemical testing of refractory materials (bricks, mortars, castables).
Perform tests such as compressive strength, porosity, and density.
Inspect products at various manufacturing stages to ensure they meet specifications. Maintain Accurate Data & Reporting Document test results, inspections, and quality findings.
Keep organized logs for certifications, customer requirements, and audits.
Provide timely updates to the QC Manager and production teams. Manage Nonconformances & Support Improvements Identify deviations from standards and report nonconforming materials or processes.
Participate in root‑cause investigations and recommend corrective actions.
Support implementation and follow-up to ensure effectiveness. Support Equipment Reliability Perform regular calibration of lab and testing equipment.
Assist with basic troubleshooting or maintenance to ensure operational readiness. Collaborate Across the Plant Work closely with production and procurement teams to resolve material quality issues.
Help train production employees on material quality expectations and best practices. What You Bring Experience with laboratory testing procedures or technical testing equipment.
High attention to detail and the ability to identify irregularities.
Strong problem‑solving skills and the ability to work in a fast‑paced environment. Working Conditions Hands-on work with testing equipment and refractory materials.
Occasional lifting and work around high‑temperature environments.
May require shift work or overtime aligned with production needs.