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Quality Tech I
Job
Entegee, Inc.
Arden Hills, MN (In Person)
Full-Time
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Job Description
Complaint investigation support role focused on returned medical device handling, documentation, traceability, root cause support, lab organization, and investigation reporting. Job Requirements High school diploma or GED 1+ year of related experience Experience supporting documentation or analysis activities Experience organizing and prioritizing work-in-process items Experience tracking device status, location, or materials for traceability Ability to support complaint investigations Ability to write investigation reports after training Ability to maintain lab organization and 5S standards Preferred Skills Associate degree Technical experience Medical device experience Laboratory experience Warehouse experience Biotech experience Pharmaceutical experience Healthcare experience, including phlebotomy 1+ year of medical device quality or manufacturing experience Experience handling returned devices Experience supporting root cause analysis Experience managing inventory Experience coordinating shipments Experience archiving complaint or investigation cases Job Responsibilities Support complaint investigations through organization, documentation, and analysis Partner with engineering to determine root cause for non-returned complaints Intake, organize, and prioritize returned devices Track device status and location to maintain full traceability Perform hands-on device analysis after training Write investigation reports Maintain lab organization using 5S practices Manage lab inventory Coordinate device and material shipments Archive complaint investigation cases